Commercial Sales

About Brainbox

Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

We are looking for a Commercial Sales & Leasing Administration Support Officer to provide high-level administrative, marketing, and client-service support across commercial sales and leasing.

Qualifications and Attributes

• At least 2 years of experience in property management, administrative or in a similar role
• Any relevant bachelor's degree
• Experience in property management under an Australian client/companyis required
• High attention to detail and accuracy in administrative tasks
• Strong organisational skills and the ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills, with the ability to interact professionally with clients and residents
• Proficiency in Microsoft Office applications and ability to learn new software quickly

Key duties

• Property & listing admin
• Prepare and maintain listings on internal systems and portals (e.g., Commercial Real Estate, ).
• Maintain complete property files (authorities, titles, plans, keys register).
• Build IMs, brochures, data packs; track ad spend vs budget; process adjustments/withdrawals promptly.

Contract & lease admin

• Prepare standard contracts/offers/lease docs as directed.
• Liaise with solicitors/settlement agents/property managers to hit deadlines.
• Track milestones (acceptance, DD, finance, execution).
• Manage execution packs and e-signing (DocuSign).
• Handle confidentiality and privacy correctly.

Finance & compliance admin

• Raise/track invoices (marketing, fees, settlements).
• Prepare commission sheets for review.
• Follow trust accounting procedures; keep audit-ready records.

Marketing & client support

• Coordinate photos, floor plans, signage, website and social listings.
• Draft ad copy aligned to brand.
• Triage/respond to landlord/tenant/buyer enquiries within SLA.
• Assist proposals/pitches/market appraisals.

CRM & systems

• Maintain CRM (e.g., Re-Leased, MRI, Box+Dice, Rex); ensure clean data and activity logs.
• Generate reports/dashboards for sales meetings.
• Keep digital filing current and logically stored.
• Monitor enquiry/inspection/marketing performance data.

Team & office support

• Schedule meetings, take minutes, manage general correspondence.
• Coordinate access/keys/inspections.
• Suggest and implement process improvements.

Systems & Tools expected

• CRM: Re-Leased, MRI, Box+Dice, Rex.
• Portals/marketing: Commercial Real Estate, ; company website + socials; Canva or Adobe InDesign.
• E-signing: DocuSign.
• Office: Microsoft 365 (Word/Excel/PowerPoint/Outlook); Teams/SharePoint.
• Trust/PM systems (nice-to-have): Property Tree, PropertyMe, Console.

Perks

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible online practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.

Job Type: Full-time

Ability to commute/relocate:

• Angeles: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your notice period?
• What is your desired salary?

Experience:

• property management: 2 years (Preferred)
• Australian client: 1 year (Preferred)

Work Location: In person