URGENT: Customer Service

1 week ago

Work from Home, Philippines Workstaff360 Full time $31,200 per year
Description
  • Conduct outbound calls (cold/warm) to potential clients, demonstrate persistence, and follow up to secure appointments or sales.
  • Handle inbound inquiries with professionalism, resolving issues while identifying upselling opportunities.
  • Qualify prospects through probing questions to understand needs, budget, and decision-making authority.
  • Perform live sales exercises (e.g., property, internet, or service pitches) with confidence and adaptability.
  • Draft and deliver clear proposals, ensuring clients understand value, savings, and ROI.
  • Maintain accurate logs of calls, sales activity, and customer interactions in CRM systems.
  • Achieve and exceed weekly and monthly sales targets while ensuring high customer satisfaction.
  • Collaborate with team members and supervisors to refine call scripts, sales strategies, and engagement techniques.
  • Engage effectively with gatekeepers to access decision-makers and keep pipelines moving.
  • Balance service and sales: empathetically support customers while persuasively closing deals.
Hard Requirements:
  • 1–3 years of proven B2B/B2C sales experience with a track record of achieving quotas.
  • Strong cold calling skills, with resilience to handle rejection and persistence to follow up.
  • Excellent active listening skills to capture details, identify objections, and adjust sales approach.
  • Clear, neutral English communication skills (spoken and written) with strong persuasion and negotiation abilities.
  • Money-driven mindset—motivated by commissions, bonuses, and exceeding sales goals.
  • Professionalism and customer empathy—capable of handling objections without being pushy.
  • Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
Schedule:
  • 40 hours per week
  • Should be open to work during weekends
  • Anytime from 7AM -7PM US Eastern Standard Time
Offer and Benefits:
  • $5-$6USD/hour
  • Performance-based incentives
  • HMO coverage after 1 year of employment.
About WorkStaff360

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth

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