Customer Service

2 days ago

Work from Home, Philippines Giantsage Full time ₱552,000 - ₱696,000 per year

MICO World is looking for a Customer Service Officer

Salary: usd

Responsibilities:

  • Daily response and take care of users via LINE OA channels;
  • Timely response to users, coordinate with multiple departments to fix the issues, and closely monitor until the problems are solved;
  • Perform live-streaming to announce and promote activities for users from time to time;
  • Actively take care of and follow up with the middle-level users;
  • Other as assigned by the supervisor.

Requirements:

  • Filipino nationality;
  • Bachelor's degree in any field;
  • At least 1-2 years of work experience, direct experience in a similar industry will be preferred;
  • Familiarity with user operation or customer service in live-streaming, social media, or any related platform will be advantageous.
  • Excellent in communication, understanding, empathy, negotiation, and interpersonal skills;
  • Good command of English, can use as work language;
  • High responsibility and accountability, can work under pressure in fast-paced environment.

Job Type: Full-time

Pay: Php46, Php58,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Do you have experience in the livestreaming/entertainment industry or any related field as a Customer Service Representative?

Language:

  • English (Preferred)

Work Location: Remote

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