Hotel Reconfirmations Consultant

7 days ago

Makati City, National Capital Region, Philippines Liveware Full time ₱150,000 - ₱250,000 per year

As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

Be part of our journey. Be part of our success

We're looking for a highly motivated, detail-oriented and determined
Hotel Reconfirmations Consultant
to work with our growing team in our beautiful office in Makati.

Responsibilities:

  • Using the back office to source booking information
  • Effectively confirms hotel reservations by calling or emailing the property
  • Reconfirms with the hotel all details including any special requests
  • Sources property contact details if unavailable in the back office and updates any details for future correspondence
  • Identifies problem bookings and liaises with the Partner Care Team to fix potential issues before check-in
  • Other admin tasks as assigned by the Partner Care Team Lead or Client

Requirements:

  • Must be willing to work on-site and graveyard shifts
  • Previous experience working for a hotel distribution channel is preferred
  • Proficiency in Microsoft Office or Google Workspace
  • Strong problem-solving skills
  • Excellent attention to detail and accuracy
  • Effective written and verbal communication skills
  • Ability to work independently and as part of a team

What we offer:

  • Competitive salary
  • Career growth opportunities
  • HMO within the first month
  • Additional paid vacation leave
  • Monthly allowance
  • Excellent professional development
  • Hands-on support both locally and internationally
  • Collaborative work environment and great work culture
  • Be part of a fast-growing company

Want to know more about Liveware? Visit our website

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