Customer Service Consultant

7 days ago

Makati City, National Capital Region, Philippines Liveware Full time ₱150,000 - ₱250,000 per year

​As we continue to expand, Live
ware ensu
res high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

Be part of our journey. Be part of our success.

We are looking for an enthusiastic Cust
omer Service Consultant (Travel Industry)
to work with our growing team in our beautiful office in Makati.

Resp
onsibilities:

  • Answer and manage inbound calls, live chats, emails and other channels of communication from global customers with a sense of urgency
  • Develop strong relationships with new and existing customers
  • Make and manage accommodation bookings made online using the booking platform
  • Manage amendments, cancellations, rebookings and refunds
  • Sourcing products and services offline with Travel Partners if needed
  • Effectively handle hotel relocations
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Provide travel product and service information clearly and succinctly
  • Tackle complicated customer issues including complaints
  • Find solutions relating to monetary disputes and provide refunds where appropriate
  • Manage customer profiles and interactions by accurately using RingCentral

Requirements:

  • 1-3 years experience in customer service or any client care role
  • Experience in the Travel industry is needed
  • Experience in Hotel/Travel distribution platforms is preferred (i.e. Expedia, , etc.)
  • Proficiency in Microsoft Office Suite/Google Workspace
  • Excellent communication skills (written and verbal English)
  • Strong attention to detail, problem-solving, and multitasking abilities

What we offer:

  • Fast recruitment process
  • Career growth opportunities
  • HMO within the first month
  • Additional paid vacation leave
  • Monthly allowance
  • Excellent professional development
  • Hands-on support both locally and internationally
  • Collaborative work environment and great work culture
  • Be part of a fast-growing company

Want to know more about Liveware? Visit our website 

  • Sales Consultant

    1 week ago

    Makati City, National Capital Region, Philippines First Power Solar Inc Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionFirst Power Solar Inc. is a commercial and industrial solar energy solutions provider based in Makati, Metro Manila. They offer comprehensive services including design, installation, integration, and maintenance, specifically targeting businesses and industrial users across the Philippines. First Power Solar Inc. is committed to delivering...

  • Client Services Consultant

    1 week ago

    Makati City, National Capital Region, Philippines Kroll Global Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think...

  • Customer Service Specialist

    7 days ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱250,000 - ₱500,000 per year

    Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.​About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global...

  • Customer Service Specialist

    7 days ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱25,000 - ₱75,000 per year

    Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints. ​About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape. ...

  • Customer Service Specialist

    7 days ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱1,200,000 - ₱2,400,000 per year

    Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy...

  • Customer Service Specialist

    1 day ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱1,200,000 - ₱2,400,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

  • Customer Service Representative

    1 day ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱400,000 - ₱1,200,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

  • Customer Service

    1 day ago

    Makati City, National Capital Region, Philippines One CoreDev IT Inc. Full time ₱456,000 - ₱492,000 per year

    Position OverviewThis is a sales role where the majority of the day will be spent on the phone with prospective residents. To succeed you will need to be an excellent communicator with the ability to sell both over the phone and through email and sms.After a prospective new resident has their application approved the work for the leasing agent begins. The...

  • Customer Service Specialist

    1 day ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱900,000 - ₱1,200,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Pasay, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it allWe're...