billing & collection specialist

5 hours ago

Quezon City, National Capital Region, Philippines Mighty Lynx Solutions Inc. Full time ₱300,000 - ₱600,000 per year

ROLES AND RESPONSIBILITIES:

Generate and distribute customer statements, aging reports, and other billing-related documents regularly to ensure accurate and timely billing processes.

Maintain meticulous records of all communications and correspondence with clients regarding overdue accounts, payment arrangements, and any disputes encountered during the collection process.

Investigate and resolve disputes or discrepancies related to outstanding balances, collaborating closely with internal teams and clients to achieve mutually satisfactory resolutions.

Accurately prepare and process invoices in accordance with company policies and procedures, ensuring compliance with billing regulations.

Review customer contracts, purchase orders, and related documentation to verify billing accuracy and promptly address any discrepancies.

Prepare comprehensive reports on accounts receivable aging, collections activities, and notable issues or trends impacting the collection process for management review.

Utilize multiple communication channels, including phone, email, and mail, to follow up with customers, collect outstanding balances, and address billing inquiries promptly and professionally.

Engage in negotiations for payment plans and settlements with delinquent accounts, maintaining positive relationships with customers throughout the process.

Thoroughly document all collection activities and customer interactions in the billing system to uphold accurate and compliant record-keeping practices.

Conduct regular reconciliations of customer accounts and investigate any discrepancies to ensure precise accounting of receivables.

Analyze billing and collection data to identify trends and patterns, offering recommendations for process enhancements to streamline operations and improve efficiency.

Monitor compliance with BIR Form 2307 requirements.

Prepare and submit monthly and weekly collection reports, as well as reports on aged receivables and sales, to provide insights into financial performance.

Perform other tasks assigned by the Management as needed.

QUALIFICATIONS:

A Bachelor's/College Degree in Finance/Accountancy/Banking or EQUIVALENT.

At least 1-2 years of working experience in the related field is required for this position

Excellent in meeting deadlines and allocating resources effectively.

Strong analytical skills and attention to detail with the ability to identify issues, assess root causes and develop practical solutions

Excellent communication and interpersonal skills with the ability to interact to Customers/Clients, Vendors/Third Parties

Commitment to upholding ethical standards, professionalism and confidentiality.

Can work with minimal supervision

Flexible and can adapt easily.

Accurate and timely submission of reports.

Positive attitude with good communication skills.

Proficiency in Microsoft Word, Excel and Accounting System

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