Billing and Collection Officer
2 days ago
Minimum Qualifications:
- Bachelor's Degree in Accounting, Finance, Business Administration, or a related field
- At least 5 years of experience in billing, collections, and documentation
- Minimum 2 years in a supervisory role
- Strong knowledge of collection strategies and financial documentation
- Proficient in accounting software and Microsoft Excel
- Excellent communication, coordination, and problem-solving skills
- Experience in the real estate or property management industry is preferred
- Willing to work onsite and adjust to occasional overseas client time zones
Responsibilities:
- Lead daily billing and collection operations, including SOA issuance, payment tracking, and OR generation
- Supervise 1–2 Billing & Collection Specialists and ensure performance targets are met
- Follow up with clients on overdue accounts and negotiate payment terms
- Coordinate with Sales, Customer Care, and Treasury to align collection efforts with cash flow timelines
- Ensure complete and compliant documentation (CTS, DOAS, etc.) for loan take-out and titling
- Conduct credit checks, monitor account aging, and reduce delinquency risks
- Send timely reminders, notices, and demand letters as needed
- Prepare collection reports, aging analyses, and strategic recommendations
- Collaborate with management to improve collection strategies and customer-facing initiatives
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