Billing and Collection Specialist
1 day ago
Job Responsibilities:
As a Collection Specialist in Accounts Receivable, you will:
- Provide excellent credit and collection activities to company's customers.
- Apply knowledge and system resources to assist customers in identifying and resolving symptoms and issues.
- Review and release orders related to assigned accounts that are placed on hold promptly.
- Ensure individual transaction management aligns with client agreements.
- Escalate delinquent customers to the team leader, supervisor, and division POC for actions such as warranty cancellation, credit hold, or credit limit reduction.
- Assist in the training of new hires and collection trainees.
- Collaborate with the team to develop and implement operational improvement initiatives that enhance efficiency.
Who You Are:
You are a forward-thinking, highly motivated individual who thrives on challenges and has a keen interest in operational improvement. You can:
- Strategically recommend and communicate improvements that drive business growth and make a meaningful impact.
- Proficiently articulate ideas, collaborate effectively, and work well with individuals at all organizational levels.
- Excel in a team-oriented environment while maintaining focus on delivering results.
Required Education, Experience, & Skills:
- Bachelor's degree in Business, Finance, or Accounting.
- At least years of work experience in collections or Accounting-related fields.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Related experience in shared services industries such as:
- Business-to-business collections
- Order entry
- Customer service
- Accounts payable
- Cash applications
- Accounts receivables
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Application Question(s):
- What are your expected salary?
Education:
- Bachelor's (Required)
Experience:
- Collection: 2 years (Preferred)
Work Location: In person
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