Part Time Customer Service Representative
1 week ago
ROLE AND RESPONSIBILITIES:
- Responsible for addressing and resolving customer inquiries, concerns, and service-related issues. This will involve identifying the specific assistance required, which may include questions about products, services, policies, or account details.
- Provide clear and accurate information to customers, guiding them through available options and assisting in decision-making processes.
- Coordinate with relevant teams or external partners to ensure smooth resolutions and timely follow-up to ensure customer satisfaction.
- Play a key role in fostering positive customer experiences, ensuring their needs are met efficiently while maintaining the high standards of service.
JOB QUALIFICATIONS:
- Strong English communication skills.
- Graduates of any Bachelor's Degree course (except Education courses) — fresh grads and career shifters are welcome
- For experienced applicants: High School or Senior High School graduates with at least 12 months of BPO voice
- Available for part-time work (20 hours/week).
- Willing to work onsite in Quezon City.
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