Part Time Customer Service Representative

18 hours ago

Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱50,000 - ₱150,000 per year

ROLE AND RESPONSIBILITIES:

  • Responsible for addressing and resolving customer inquiries, concerns, and service-related issues. This will involve identifying the specific assistance required, which may include questions about products, services, policies, or account details.
  • Provide clear and accurate information to customers, guiding them through available options and assisting in decision-making processes.
  • Coordinate with relevant teams or external partners to ensure smooth resolutions and timely follow-up to ensure customer satisfaction.
  • Play a key role in fostering positive customer experiences, ensuring their needs are met efficiently while maintaining the high standards of service.

JOB QUALIFICATIONS:

  • Strong English communication skills.
  • Graduates of any Bachelor's Degree course (except Education courses) — fresh grads and career shifters are welcome
  • For experienced applicants: High School or Senior High School graduates with at least 12 months of BPO voice
  • Available for part-time work (20 hours/week).
  • Willing to work onsite in Quezon City.

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