Customer Service Representative

9 hours ago

Quezon City, National Capital Region, Philippines Chris Sports Plaza Inc. Full time ₱200,000 - ₱240,000 per year

Customer Service Representative

Job Description:

· Handling inquiries from customers online

· Providing basic product information and assisting in generating sales, processing returns and issuing receipts

· Assisting in resolving order/product complaints and escalating issues when necessary

· Communicating with warehouse and other internal partners

· Improving customer service procedures and policies

· Measuring customer satisfaction and working to targets

· Reporting on performance

Job requirements/ Skills:

· Graduate of any Business course or other related courses

· Proven customer support experience or experience as a Client Service Representative

· Strong phone contact handling skills and active listening

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize, and manage time effectively

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php20,000.00 per month

Benefits:

  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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