Key Account Sales Specialist

4 days ago

Makati City, National Capital Region, Philippines Service IT+ Inc. Full time ₱1,200,000 - ₱2,400,000 per year

Join us at Service IT+ as we seek a Key Account Sales Specialist to join our growing team

Objectives:

The Key Account Sales Specialist role is responsible for establishing and developing long-term relationships with customers while also servicing existing accounts. The Key Account Sales Specialist responsibilities are as follows:

  • Serve as the main point of contact in all matters related to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships
  • seeks out and identifies new business opportunities
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Primary Responsibilities:

  • Handle inquiries and requests from customers and address their needs
  • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
  • Meet regularly with other team members to discuss progress and find new ways to improve business
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
  • Achieves monthly/quarterly/annual sales goals and objectives
  • Providing superb customer service and support.
  • Confidently and successfully negotiates and closes deals
  • Respond to Request for Proposals (RFP), in timely and accurate fashion
  • Work with customers to identify challenges that our products can solve
  • Conduct professional and informative sales presentations
  • Generate progress reports for clients and senior leaders within the organization
  • Build account plans to map out opportunities within an account
  • Execute direct marketing campaigns such as cold calling or email marketing
  • Share expertise and best practices with new recruits and co-workers
  • Participate in coaching sessions to find opportunities for improvement
  • Maintain excellent product knowledge and attend or enroll to all training sessions (on-site or online)
  • Ensure accurate and complete information is captured in the CRM system. Clean data when appropriate.

Service IT+ is dedicated to making technology excel to drive organizations forward. Collaborating with us offers more than just a career, but an opportunity to work alongside the best global technology partners and the top and leading corporations in the Philippines.

If you believe you're the right fit for the job and want to learn more about the position, send us an email today

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