Customer Support Representatives

2 weeks ago


Ormoc City P, Philippines Virtual Staffing Solutions Full time ₱150,000 - ₱250,000 per year
Description

Virtual Staffing Solutions is currently looking for detail-oriented and efficient Customer Service Representatives to join our team. The ideal candidate will play a vital role in managing and processing orders, ensuring that all necessary details are confirmed, and any issues are promptly addressed

Key Responsibilities
  • Run outstanding orders report
  • Research order notes and history
  • Confirm physician and order details
  • Call to request prompt return of signed orders
  • Initiate change orders
  • Remedy returned non-compliant orders
  • Escalate remaining order issues to agency staff
Skills, Knowledge & Expertise
  • BPO experience is preferred but not required
  • Background in healthcare administration, customer service, or a related field is a plus.
  • Ability to manage time effectively and stay organized in a fast-paced environment.
  • Strong verbal and written communication skills with the ability to interact professionally with internal and external stakeholders.
About Virtual Staffing Solutions

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.



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