Customer Service Representative

2 days ago


Cebu City P, Philippines Prime Manpower Resource Development Inc. Full time ₱345,600 per year

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Job Type: Full-time

Pay: Php18, Php28,800.00 per month

Education:

  • Senior High School (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Customer support: 1 year (Preferred)

Work Location: In person



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