Sales Admin – Aftermarket

1 hour ago

Clark Freeport Zone Pampanga, Philippines MVP Asia Pacific Inc. Full time ₱1,500,000 - ₱2,500,000 per year
Sales Admin – Aftermarket
Job Description:

Customer Support & Aftermarket Sales Assistance:


• Provide accurate and timely Aftermarket product quotes (e.g., Window Tint, GlassCoat Graphene Ceramic Coating, Leather Care, Fabric Care, Vinyl Care, and bundled packages).


• Clearly present the features, benefits, and warranties of these products through digital channels (email, phone, video, PDF).


• Ensure every retail customer receives an Aftermarket quote, including available package discounts (e.g., Enviro Pack, Lifestyle Pack).


• Support the Sales team with follow-up communications for customers considering Aftermarket products.

Sales Support:


• Draft customised Aftermarket product quotes.


• Present bundled offers (e.g., Window Tint + GlassCoat) to highlight customer savings.


• Assist Sales Consultants in communicating product warranties and Lifetime coverage benefits.

Sales Administration:


• Ensure sales contracts, product inclusions, and pricing are accurate.


• Process warranties and Aftermarket product documentation correctly.


• Maintain and update product information sheets, quotes, and marketing materials.


• Prepare reports on product sales performance, package uptake, and customer feedback.

Administration:


• Record warranty details and submit documentation.


• Track sales performance against targets and prepare weekly reports.

Meetings & Training:


• Attend remote meetings with Sales Managers and product suppliers as required.


• Participate in training on new Aftermarket product updates and dealership promotions.

Team Coordination & Communication:


• Work closely with on-site Sales Consultants and Finance Manager to ensure smooth customer handover.


• Coordinate schedules related to product installations (e.g.Ceramic Coating) by liaising with the local team.


• Attend virtual meetings and training to stay up to date on product knowledge, promotions, and sales strategies.

Qualifications:


• 2 years of experience in Sales, preferably within the automotive or motor industry or similar industries.


• Tech-savvy with experience using CRM systems, digital quoting tools, and communication platforms.


• Strong sales support skills with the ability to highlight value, savings, and warranties to customers.


• Customer-focused mindset with the ability to present premium protection products confidently.


• Proactive in creating opportunities for product upsell and cross-sell.


• Self-motivated and adaptable to remote collaboration across time zones.


• Excellent attention to detail in contracts, pricing, and product inclusions.


• Strong written and verbal communication skills to effectively explain product features and benefits remotely.

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