Seasonal Email and Chat Support

JOB PURPOSECustomer Service Representative handles customers' subscription concerns through email and tickets.SPECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service Representative.Billing Questions and IssuesCancellation of ordersFollowing up on orders or concernsProduct InquiriesReturn and...

About the role Are you a fresh graduate looking for an exciting opportunity to kickstart your customer service career? ARAM ENTERPRISES INC' is seeking a talented Chat and Email Support Specialist to join our dynamic team in Cebu City, Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support through our...

COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management.Position: Chat and Email SupportCompany Industry: BPO/IT CompanyWork Location: Cebu IT ParkWork Schedule: Weekends Off (Start of shift is 5PM)Salary: Negotiable depending on years of working...

What you'll be doingRespond to customer enquiries and issues via chat and email in a timely and professional mannerActively listen to customers to understand their needs and provide customised solutionsTroubleshoot problems and escalate complex issues to the appropriate teamMaintain accurate records of all customer interactionsContinuously look for ways to...

What you'll be doingResponding to customer inquiries and resolving their issues in a timely and empathetic manner via chat and emailMaintaining a positive and professional demeanour when interacting with customersAccurately documenting customer interactions and following up on open casesIdentifying opportunities to improve customer experience and suggest...

NOTE:At least 1 year of extensiveEmail and/or Chat Support experience is required. If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.About the account:This is a newspaper company located in New York City, and is looking into expanding operations in the...

We are looking formotivated and customer-focused individualsto join our team asCustomer Service Representatives (CSRs)for aseasonal project lasting three (3) months. This is a great opportunity forfresh graduates or first-time job seekerswho want to gain valuable experience in a professional work environment.No BPO experience required— we provide the...

What's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefitsWhat are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...

Join our growing team as a Chat Support Representative Handle customer concerns via chat or email — no calls required. You'll assist customers with inquiries, order updates, and basic troubleshooting while maintaining a professional and friendly tone.Qualifications:At least High School Graduate (Old Curriculum) or Senior High GraduateNo experience...

Job Title: Chat Support TraineeCompany: We - Business Management Firm )Location: Meridian by Avenir, Golam Dr, Cebu City, 6000 CebuWork Hours: 01:00 PM to 10:00 PM or 10:00AM to 7:00PMJob Summary:The Chat Support Trainee will focus on managing client and contractor inquiries, communications, and registrations through chat, email, and phone calls. This role...