Administrative Virtual Assistant

2 weeks ago


Quezon City, National Capital Region, Philippines VA Desk Full time ₱300,000 - ₱420,000 per year

Salary: ₱35,000 per month

Work Setup: Remote

Schedule: Night Shift

Overview

We are seeking a reliable and detail-oriented Administrative Virtual Assistant to support daily operations, ensure smooth workflow coordination, and maintain accurate data and documentation. The ideal candidate is organized, proactive, and comfortable communicating with both customers and internal teams.

Key Responsibilities
Administrative & Office Support
  • Manage inbound emails and basic inquiries

  • Assist with calendar management, scheduling, and follow-ups

  • Prepare and maintain digital documents, reports, and records

  • Provide general administrative tasks as needed to support operations

Customer Coordination
  • Serve as a point of contact for customer updates and follow-ups

  • Assist with scheduling appointments, confirmations, and rescheduling

  • Maintain customer records and ensure accurate documentation in the CRM

Data Entry & Systems Management
  • Enter and update customer, job, and invoice information accurately

  • Ensure data integrity across records and platforms

  • Support workflow management to prevent backlogs and delays

Accounts & Invoice Support
  • Review invoices, check for discrepancies, and assist in reconciliation

  • Coordinate with internal teams regarding invoice adjustments

  • Track cleanup progress and flag inconsistencies for escalation

Vendor & Technician Coordination
  • Order and track parts or supplies when required

  • Coordinate with vendors regarding availability and delivery timelines

  • Communicate job details, updates, and parts status to field technicians

Qualifications
  • At least 1–2 years of experience in administrative, customer service, or VA roles

  • Excellent written and verbal communication skills

  • Strong organizational and time-management abilities

  • Proficient in Google Workspace and Microsoft Office

  • Experience with CRM or job tracking tools is a plus (e.g., Housecall Pro, ServiceTitan)

  • Able to work with minimal supervision and manage multiple tasks efficiently



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