Administrative Virtual Assistant
2 weeks ago
Salary: ₱35,000 per month
Work Setup: Remote
Schedule: Night Shift
We are seeking a reliable and detail-oriented Administrative Virtual Assistant to support daily operations, ensure smooth workflow coordination, and maintain accurate data and documentation. The ideal candidate is organized, proactive, and comfortable communicating with both customers and internal teams.
Key ResponsibilitiesAdministrative & Office Support
Manage inbound emails and basic inquiries
Assist with calendar management, scheduling, and follow-ups
Prepare and maintain digital documents, reports, and records
Provide general administrative tasks as needed to support operations
Serve as a point of contact for customer updates and follow-ups
Assist with scheduling appointments, confirmations, and rescheduling
Maintain customer records and ensure accurate documentation in the CRM
Enter and update customer, job, and invoice information accurately
Ensure data integrity across records and platforms
Support workflow management to prevent backlogs and delays
Review invoices, check for discrepancies, and assist in reconciliation
Coordinate with internal teams regarding invoice adjustments
Track cleanup progress and flag inconsistencies for escalation
Order and track parts or supplies when required
Coordinate with vendors regarding availability and delivery timelines
Communicate job details, updates, and parts status to field technicians
At least 1–2 years of experience in administrative, customer service, or VA roles
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Proficient in Google Workspace and Microsoft Office
Experience with CRM or job tracking tools is a plus (e.g., Housecall Pro, ServiceTitan)
Able to work with minimal supervision and manage multiple tasks efficiently
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