Sales Support and Order Management

5 days ago

Taguig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Summary

We're looking for a proactive and detail-oriented Sales Support Specialist to manage both assigned and new business within our Technology Sourcing (IT Procurement) pillar. You'll play a key role in driving profitability through accurate quotations, strategic vendor negotiations, and exceptional customer service.

Key Responsibilities

Quotation & Order Management

  • Prepare accurate, margin-optimized quotations within SLA using ERP tools.
  • Ensure deal registrations are secured and properly incorporated into quotes.
  • Collaborate with Sales Administration to process client purchase orders efficiently.

Vendor & Client Engagement

  • Negotiate with vendors and distributors to secure best pricing and maximize margins.
  • Maintain strong relationships with key decision-makers across assigned accounts.
  • Stay updated on vendor activity, new product releases, and pricing trends.

Sales Growth & Forecasting

  • Manage weekly forecasts and pipeline to support sales growth.
  • Own and update client buffer stock accounts and backorder reports.
  • Ensure timely shipment and invoicing of backorders.

Cross-Functional Collaboration

  • Work closely with Finance, Logistics, Warehouse, and Sales Admin teams to resolve queries and ensure smooth operations.
  • Support Finance in managing overdue invoices and collections.

Continuous Improvement

  • Monitor vendor performance (price, delivery speed, service quality).
  • Address and resolve issues to uphold service excellence.
  • Stay informed on IT product specifications and procurement trends.

Compliance & Performance

  • Meet personal KPIs and gross profit targets consistently.
  • Adhere to company policies and procedures.
  • Take on additional duties as assigned by Senior Management.

Technical Skills

  • Proficient in Microsoft Office Suite (Outlook, Excel, Word).
  • Strong data entry and ERP (Microsoft Dynamics AX) skills.
  • Deep understanding of IT products and services.
  • Skilled in negotiation and influencing outcomes.

Qualifications & Attributes

Experience

  • 3–5 years in operations, customer service, or administrative roles (preferred).
  • Proven success in managing and enhancing customer relationships.

Education

  • Tertiary education preferred.

Personal Traits

  • Exceptionally organized with keen attention to detail.
  • Strong work ethic and a results-driven mindset.
  • Professional presentation and communication skills.
  • Passionate about customer service and solution-oriented thinking.
  • Commercially aware with an entrepreneurial attitude.
phhiring #salessupportspecialist #ITproducts #salesadministrator #organize #entrepreneurialattitude #salesadmin

  • Sales Operations Supervisor – Order Management

    2 weeks ago

    Taguig, National Capital Region, Philippines Virtua Solutions Outsourcing Full time $104,000 - $130,878 per year

    Position Overview: The Sales Operations Supervisor will oversee the order management process and Salesforce approval workflows for our client's SaaS product. This role requires strong expertise in Salesforce, excellent attention to detail, and leadership skills to manage a team responsible for timely and accurate order processing, approval coordination, and...

  • Sales Order Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines beBeeOrder Full time ₱226,800 - ₱381,000

    Job Title: Sales AdministratorJob Description:This role involves working as a sales administrator, responsible for order processing and customer service with minimal proactive sales responsibilities. The primary focus will be on coordinating orders, communicating with clients, and managing documentation.Key Responsibilities:Process repeat orders for existing...

  • Order Management Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines KMC Solutions Full time ₱104,000 - ₱130,878 per year

    Job Overview:Midshift (EMEA working hours)WFH setupHas order management experience preferably in SaaS environmentThe main responsibilities of a ORDER MANAGEMENT SPECIALIST include:Develop a thorough understanding of end-to-end quote-to-cash process with focus on order management to billingManage subscription order fulfillment utilizing Zuora including...

  • Order Management Representative

    1 week ago

    Taguig, National Capital Region, Philippines beBeeOpportunity Full time ₱1,060,000 - ₱1,510,900

    Job DescriptionWe are looking for a highly skilled professional to join our team as an Order Management Specialist. In this role, you will be responsible for ensuring the smooth processing of customer orders from quotation to delivery.You will coordinate between customers, internal teams, and suppliers to resolve issues, manage claims, and drive adoption of...

  • Sales Order Manager Position

    1 week ago

    Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱350,000 - ₱550,000

    Key Account Coordinator OpportunityThis role is ideal for individuals seeking a challenging and rewarding position within an international organization.We are looking for a highly organized and detail-oriented Key Account Coordinator to join our team.The successful candidate will have excellent communication skills, both written and verbal.Able to work...

  • Order Management Specialist

    3 weeks ago

    Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    OverviewThe Order Management Specialist role at Eastman Industrial Supply Inc. (Taguig) is responsible for ensuring the seamless processing of customer orders from initiation to completion. The role involves coordinating with sales, logistics, warehouse, and finance teams; maintaining accurate records; and delivering excellent customer service to ensure...

  • Sales Order Specialist

    3 weeks ago

    Taguig, National Capital Region, Philippines LSEG Full time

    OverviewThe Sales Order Specialist - AMERS generates quotes and enters order information into relevant systems, supporting the quote-to-billing processes. They enhance customer experience by achieving timely service delivery based on agreed product/process turnaround times, reducing resolution time for sophisticated requests and specialty accounts. The...

  • Order Management Specialist

    3 weeks ago

    Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    Order Management Specialist (BGC Taguig)The Order Management Specialist ensures the seamless processing of customer orders from initiation to completion. This role involves coordinating with various teams, maintaining accurate records, and delivering excellent customer service to ensure timely and accurate order fulfillment. This role is with Eastman...

  • Order Management Specialist

    3 weeks ago

    Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    Join to apply for the Order Management Specialist ( Manila Office) role at Eastman Industrial Supply Inc.The Order Management Specialist ensures the seamless processing of customer orders from initiation to completion. This role involves coordinating with various teams, maintaining accurate records, and delivering excellent customer service to ensure timely...

  • Advanced Order Management Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeerp Full time ₱50,000 - ₱80,000

    Job Title: ERP Order CoordinatorOrder Management Professional RoleWe are seeking an experienced order management professional to support our ERP system and drive operational excellence. The ideal candidate will have a strong understanding of ERP systems, excellent communication skills, and the ability to work independently.Main ResponsibilitiesManage...