Guest Service Officer

Job Summary:The position is responsible for the overall customer service impression of the property for handling guests' check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Ensures efficient customer services are given to guestsAssists in pre-registration and blocking...

Join Our Team at One World DeliJoin our team as a Guest Reservation Associate and be the first point of contact for our guests We're looking for a customer-focused individual with excellent communication skills to assist with booking and managing guest reservations. In this role, you'll ensure a smooth and efficient reservation process, provide accurate...

Welcome and assist guests warmly, ensuring a pleasant dining experience.Provide excellent and timely customer service, addressing guest needs and concerns promptly.Maintain cleanliness, food hygiene, and safety standards at all times.Perform opening, closing, and housekeeping duties as per company SOPs.Work collaboratively with the team to deliver consistent...

Makati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport.  The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband...

Job Summary:Dusit Thani Manila is looking for a Front Office Supervisor to oversee daily shift operations and ensure exceptional guest service in line with Dusit Hotels & Resorts standards. This role is responsible for supervising Front Office staff, handling guest concerns, and ensuring smooth, efficient operations at all times.Key...

Guest RelationsEnsure efficient check-in/out while maintaining accurate guest records.Maintain and update guest history and marketing database.Handle master folios, key management, and security compliance.Coordinate with Bell Service for smooth luggage handling and transport.Upsell rooms, outlets, and hotel facilities.Manage guest inquiries and ensure...

Are you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.Qualifications:Strong leadership and team management skills.Excellent communication and interpersonal abilities.Familiarity with...

Primary Objective Of PositionAttend to the day-to-day needs of hotel guestsDuties And ResponsibilitiesPerforms check-in and check-out proceduresHandles and processes room reservations and extensionsResponds promptly to guest inquiries across all booking channelsReviews daily arrivals and notes special requestsPerforms exceptional customer service, puts...

Are you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.Key Functions:Supervise daily front office operations to ensure smooth and efficient service.Provide training, guidance, and...

Job Title: Front Office AssociateWork Location: City Garden Hotel MakatiEmployment Type: Full-TimeEarning Potential: Up to ₱30,000/month with performance incentivesJob SummaryJoin our dynamic hotel team and create exceptional guest experiences as our next Front Office Associate. If you are passionate about hospitality and enjoy interacting with people,...