Hotel Reservation Customer Service

About the role As the Reservation Manager at City Garden Grand Hotel, you will play a crucial role in managing the hotel's reservation system and ensuring a seamless customer experience. Based in our vibrant Makati City location, this full-time position will see you overseeing all aspects of the reservation process, from managing room availability to...

We're hiring a Hotel Reservations Officer with exceptional English skills and hotel reservations experience(AU hotel experience prioritized but not required). Handle bookings, guest messaging, yield management, and reports while delivering excellent customer service.Requirements:1+ year hotel/central reservations experience ; AU hotel experience...

RESPONSIBILITIESCoordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues.Assist meeting planner to analyze all room requirements and collaborate with sales and marketing team to ensure compliance to all revenue management guidelines.Manage all guest issues and...

The Customer Service Reservations Specialist is a key customer-facing role within a high-energy call center environment responsible for handling incoming calls, emails, and chats from customers and travel agents seeking to book luxury hotel rooms and cruises at high-end resorts across Fiji, French Polynesia, and Australia. Working collaboratively with team...

We are looking for a Reservations Agent to join our team at Dusit Hotels & Resorts. This role is vital in ensuring an exceptional guest experience by managing room reservations efficiently, accurately, and professionally.Key Responsibilities:Handle incoming reservations via phone, email, chat, and other channelsConfirm bookings and ensure turnaround on...

Company DescriptionCanyon Hotels & Resorts - Batangas , Tagaytay ,BoracayRole DescriptionThis is a full-time on-site role for a Reservations Manager located in Makati. The Reservations Manager will be responsible for managing room reservations, ensuring high levels of customer satisfaction, and maximizing sales opportunities. They will handle customer...

Company Description:H.I.S Global Business Inc. is one of the global leaders in travel, hospitality, and innovative services with 131 companies, 11,816 employees, and a presence in 58 countries worldwide. With businesses spanning travel, hotels, theme parks, insurance, mobile, and cutting-edge projects like the world's first robot-staffed hotel, H.I.S....

Job DescriptionResponsible for ticketing flights and ensuring all customers parameters are met.Deal with customers complaints and answer questions regarding ticket and reservationArranging reservation and routing for passengers by utilizing Sabre or Amadeus system to make the bookings for passengersEffectively communicating fares, policies and procedures to...

JOB SUMMARY:The Reservations & Revenue Associate will assist the hotel's Revenue and Reservations Manager with performance data and analytics to predict demand and inform decisions regarding pricing and distribution to maximize revenue and profit.QUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree in Business...

Alta Vista de Boracay, managed by DMCI PDI Hotels, Inc., a subsidiary of DMCI Homes, is looking for a Hotel Sales Executive. The successful candidate will be hired directly by DMCI PDI Hotels.JOB ROLESImplement sales strategies and activities to achieve the target monthly and annual sales quotaRecommend strategies and activities that will promote hotel sales...