Reservation Associate

3 days ago

Makati City, National Capital Region, Philippines Rayomar Management, Inc. Full time ₱400,000 - ₱600,000 per year

Job Description

  • Responsible for ticketing flights and ensuring all customers parameters are met.
  • Deal with customers complaints and answer questions regarding ticket and reservation
  • Arranging reservation and routing for passengers by utilizing Sabre or Amadeus system to make the bookings for passengers
  • Effectively communicating fares, policies and procedures to passengers by providing accurate information.
  • Provide excellent customer service to guarantee repeat service and establish and maintain solid client relationship.
  • Addressed phone and email inquiries as well as offer companies discount on travel packages.
  • Assist passengers with special request like meals, seat preferences and mileage.
  • Provides travel information and reservation to corporate, call-in, walk-in clients such as hotel, car booking, visas and immigration inquiry
  • Guiding and supporting staff and keeping updated with relevant changes in the industry products and services,
  • Participate in product update of different airlines and developmental training.

Job Qualification

  • At least graduate of Bachelors/College Degree of Tourism or Hospitality
  • Dependable, Independent thinker and Trust worthy
  • With special knowledge and experience in Marine Travel
  • Knowledgeable in Sabre and Amadeus

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