Customer Support

2 weeks ago

Cebu City, Central Visayas, Philippines Darbiztech Virtual Solutions Full time ₱60,000 - ₱120,000 per year

Role Overview:

Acts as the frontline for client relationships-managing support inquiries while also

actively driving sales through outreach and conversions.

Key Responsibilities:


• Handle inbound calls, chats, and emails from clients.


• Onboard new customers and explain Weenn's services clearly.


• Conduct outbound calls/emails to potential leads.


• Maintain CRM records of client interactions.


• Collaborate with dispute specialists to provide client updates.


• Achieve monthly sales and retention targets.

Qualifications:


• Bachelor's degree in Business, Marketing, or related field (preferred).


• 2+ years of experience in sales, telemarketing, or customer service (B2B preferred).

Strong English communication and negotiation skills.


• Proven ability to meet or exceed sales targets.


• Experience using CRM tools (HubSpot, Zoho, or similar).

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