Customer Support
18 hours ago
Role Overview:
Acts as the frontline for client relationships-managing support inquiries while also
actively driving sales through outreach and conversions.
Key Responsibilities:
• Handle inbound calls, chats, and emails from clients.
• Onboard new customers and explain Weenn's services clearly.
• Conduct outbound calls/emails to potential leads.
• Maintain CRM records of client interactions.
• Collaborate with dispute specialists to provide client updates.
• Achieve monthly sales and retention targets.
Qualifications:
• Bachelor's degree in Business, Marketing, or related field (preferred).
• 2+ years of experience in sales, telemarketing, or customer service (B2B preferred).
Strong English communication and negotiation skills.
• Proven ability to meet or exceed sales targets.
• Experience using CRM tools (HubSpot, Zoho, or similar).
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