Healthcare Customer Support Associate

6 hours ago


Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time $104,000 - $130,878 per year

Now Hiring: Healthcare Service & Support Associate

Work Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City

Schedule: Shifts in line with U.S. client operations

At Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable support services. We're looking for motivated individuals who are ready to thrive in a fast-paced, people-focused environment.

Your Role

  • Provide back-office and administrative support to U.S. clinics
  • Manage phone, email, and chat interactions with professionalism
  • Assist with healthcare processes, including insurance verification, billing, and claims
  • Work closely with teammates to achieve client goals

What We're Looking For

  • Strong communication skills (spoken and written English)
  • 1–5 years of BPO experience (healthcare background is a plus but not required)
  • Open to working U.S. business hours and shifting schedules
  • Team-oriented, adaptable, and motivated to grow

Perks & Benefits

  • Competitive salary with performance incentives
  • Paid training and structured onboarding
  • 13th-month pay, night differential, and overtime pay
  • HMO coverage for employees
  • On-site parking
  • Fun company culture with team events
  • Opportunities for career development and regularization

Grow your career in healthcare support while making an impact in the U.S. healthcare industry.

Apply today and take the next step in your career

Job Type: Full-time

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person



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