Customer Support Supervisor

Company DescriptionxTool is committed to making creation simple through advanced technology and intuitive design. Our products support creativity for home crafters and small business owners alike. With a strong focus on innovation and community, we are dedicated to enhancing safety and empowering small businesses. xTool strives to bring the joy of creation...

Job Description:1. Team Building SupportAssist the Philippines Country Lead in establishing and scaling the local customer service team.2. Training & Capability DevelopmentDevelop initial training programs and materials to ensure the team quickly gains customer service competencies.Continuously improve the local training framework to maintain high service...

We are looking for dedicatedcustomer service professionals (Specialist/ Team Lead)to join our growing team. You will be responsible for delivering exceptional service, resolving inquiries, and ensuring a positive customer experience. For Team Lead role, you will also lead, coach, and manage the customer service team to meet performance goals.Location:Benguet...

Job Title: Support Analyst - AccountingLocation: Baguio, Philippines (Onsite)Department: APAC Operations / Technical ServicesAbout the Role:As a Support Analyst- Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and support of those...

JOB DESCRIPTION:A. Ensures Customer SatisfactionExecutes Quality Service and Cleanliness Standards of the RestaurantEnsures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction.B. Oversees the Implementation of Sales Building Activities...

Responsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.Monitor and follow up on customer feedback to ensure complete resolution of...

Job ID: 1865Location: BeckelCompany: Hedcor, Inc.Department: Technical ServicesEmployment Type: ProbationaryWork Arrangement: HybridELECTRICAL SUPERVISOR - TEST AND DIAGNOSTICSThe Test and Diagnostics Supervisor will be responsible to oversee and coordinate electrical testing and diagnostic activities across Hedcor group. As the Electrical Support...

Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.Responsibilities:Sales Achievement PlanExecute directions and sales strategies to achieve or improve on sales targets.Propose innovative ideas to increase market share.Ensure that store is adequately manned and that personnel shifts are...

Title: Management Trainee - Session Rd, BaguioThe Management Trainee is Responsible For TheImplementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly.Sales building initiatives by...

Overview We are seeking an experienced and motivated customer service supervisor to lead our customer service team. The ideal candidate will oversee daily operations, ensure customer satisfaction, and provide guidance and training to team members. This role requires strong leadership, communication, and problem-solving skills. Responsibilities Lead the...