Customer Support Supervisor

Job Description:1. Team Building SupportAssist the Philippines Country Lead in establishing and scaling the local customer service team.2. Training & Capability DevelopmentDevelop initial training programs and materials to ensure the team quickly gains customer service competencies.Continuously improve the local training framework to maintain high service...

Company DescriptionxTool is committed to making creation simple through advanced technology and intuitive design. Our products support creativity for home crafters and small business owners alike. With a strong focus on innovation and community, we are dedicated to enhancing safety and empowering small businesses. xTool strives to bring the joy of creation...

We are looking for dedicatedcustomer service professionals (Specialist/ Team Lead)to join our growing team. You will be responsible for delivering exceptional service, resolving inquiries, and ensuring a positive customer experience. For Team Lead role, you will also lead, coach, and manage the customer service team to meet performance goals.Location:Benguet...

Job Title: Support Analyst - AccountingLocation: Baguio, Philippines (Onsite)Department: APAC Operations / Technical ServicesAbout the Role:As a Support Analyst- Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and support of those...

Responsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.Monitor and follow up on customer feedback to ensure complete resolution of...

Drive Customer Success Across Global PartnershipsAt Emapta, we don't follow the traditional outsourcing playbook-we rewrite it. For 15 years, we've been connecting businesses with high-performing teams that operate as true extensions of their onshore workforce. As a Certified B Corporation, we use business as a force for good, prioritizing transparency,...

Title: Management Trainee - Session Rd, BaguioThe Management Trainee is Responsible For TheImplementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly.Sales building initiatives by...

Overview We are seeking an experienced and motivated customer service supervisor to lead our customer service team. The ideal candidate will oversee daily operations, ensure customer satisfaction, and provide guidance and training to team members. This role requires strong leadership, communication, and problem-solving skills. Responsibilities Lead the...

Job OverviewWe are looking for a Customer Support Supervisor to lead our support team in providing timely, accurate, and high-quality assistance to customers. The role ensures effective resolution of customer issues, manages team performance, and implements support processes that enhance customer satisfaction and efficiency.Key ResponsibilitiesSupervise,...

OverviewJoin to apply for the Supervisor, Customer Support role at Solaire Resort.5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.ResponsibilitiesSupervise and mentor a team of customer support representatives handling inquiries via chat, email, and phoneMonitor team performance metrics and ensure...