Restaurant Manager

5 days ago

Baguio City Cordillera Admin Region, Philippines VIVA INTERNATIONAL FOOD & RESTAURANTS, INC. Full time

JOB DESCRIPTION:

A. Ensures Customer Satisfaction

  • Executes Quality Service and Cleanliness Standards of the Restaurant
  • Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction.

B. Oversees the Implementation of Sales Building Activities of the Restaurant

  • Recommends, coordinates, and assists in implementing Sales Building Programs with the Operations/ Concept Manager.
  • Conducts analysis and evaluation of current marketing trends and program results.

C. Manages Employee Relations and Productivity

  • Assists in selecting new personnel; recommends promotions and oversees the execution of training and development of the personnel in his/her Restaurant.
  • Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.
  • Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.
  • Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication systems within the restaurant.

D. Manages Financial Resources

  • Monitors Sales, Labor Costs, and other controllable costs by identifying deviations from desired/ planned results.
  • Manages inventory of all supplies issued to his department.
  • Controls restaurant expenses according to plan/ budget; reviews store performance weekly; conducts business reviews periodically and makes recommendations accordingly.
  • Develop and execute a corrective action plan on identified cost deviations from any of the above.

E. Performs and Completes Necessary Reports and Administrative Requirements on Time

  • Staff Schedules
  • Validates Payroll Computation
  • Validates Tip Computation
  • Operations Sales Report
  • Periodic Reports
  • Other reports required by his/her superior

F. Assumes Command Responsibility for the Disciplines, Attendance, and Job Performance of all Personnel under Him/Her.

I. Trains New Hires (Supervisors/ Staff)

J. Performs Other Related Duties and Functions Assigned by his/her Superior

JOB SPECIFICATIONS:

  • Graduate of any four (4) year course
  • With at least three (3) years of working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant
  • Knowledgeable in P&L, Store Marketing, and People Management
  • Ability to Interview, Hire, and Train staff
  • With Excellent Communication Skills
  • Can work long hours
  • Available to start ASAP
  • Amenable to be assigned at SM Baguio

JOIN US

  • Excellent career growth and development opportunities
  • Competitive salary and Service Charge
  • With Sales Incentives
  • 10% discount on all Viva Food Restaurants

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