Customer Support Positions

1 week ago


Baguio City Cordillera Admin Region, Philippines xTool Official Full time $104,000 - $130,878 per year

Company Description

xTool is committed to making creation simple through advanced technology and intuitive design. Our products support creativity for home crafters and small business owners alike. With a strong focus on innovation and community, we are dedicated to enhancing safety and empowering small businesses. xTool strives to bring the joy of creation to more people through continuous product innovation.

Role Description

This is a full-time, on-site role for a Customer Support position located in Baguio City. The Customer Support Specialist will be responsible for assisting customers with product inquiries, providing technical support, and ensuring customer satisfaction. Day-to-day tasks include responding to customer queries, troubleshooting technical issues, and maintaining customer relationships.

Qualifications

  • Customer Support and Technical Support skills
  • Strong Interpersonal Skills and Customer Satisfaction focus
  • Analytical Skills for problem-solving
  • Excellent communication skills
  • Ability to work efficiently on-site and manage time effectively
  • Experience in customer support or a related field is a plus
  • Proficiency in relevant software and tools


  • Baguio City, Cordillera Admin Region, Philippines xTool Official Full time ₱500,000 - ₱1,000,000 per year

    Benefits• Competitive salary + night shift differential.• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG).• Employee housing support (Free Apartment).• International training and career development opportunities职责 / Responsibilities:● 带领客服团队达成服务指标(响应时间、解决率、客户满意度等) Lead the customer...


  • Baguio City, Cordillera Admin Region, Philippines Openmind Technologies Inc. Full time ₱104,000 - ₱130,878 per year

    Job Title: Support Analyst - AccountingLocation: Baguio, Philippines (Onsite)Department: APAC Operations / Technical ServicesAbout the Role:As a Support Analyst- Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and support of those...


  • Baguio City, Cordillera Admin Region, Philippines Risewave Consulting, Inc. Full time $20,000 - $30,000 per year

    Responsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.Monitor and follow up on customer feedback to ensure complete resolution of...


  • Baguio City, Cordillera Admin Region, Philippines Openmind Technologies Inc. Full time $70,000 - $120,000 per year

    Requirement:Job Title: Support Analyst – Accounting (Real Estate Accounting Support Analyst), Location: Baguio, Philippines (Onsite) Department: APAC Operations / Technical ServicesAbout the Role:As a Support Analyst – Accounting (Real Estate Accounting Support Analyst), you will add to the positive and supportive team dynamic, with an optimistic and...


  • Baguio City, Cordillera Admin Region, Philippines Risewave Consulting, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Description:1. Team Building SupportAssist the Philippines Country Lead in establishing and scaling the local customer service team.2. Training & Capability DevelopmentDevelop initial training programs and materials to ensure the team quickly gains customer service competencies.Continuously improve the local training framework to maintain high service...


  • Baguio City, Cordillera Admin Region, Philippines Emapta Global Full time $600,000 - $1,000,000 per year

    Drive Customer Success Across Global PartnershipsAt Emapta, we don't follow the traditional outsourcing playbook-we rewrite it. For 15 years, we've been connecting businesses with high-performing teams that operate as true extensions of their onshore workforce. As a Certified B Corporation, we use business as a force for good, prioritizing transparency,...


  • Baguio City, Cordillera, Philippines xTool Official Full time

    OverviewxTool is committed to making creation simple through advanced technology and intuitive design. Our products support creativity for home crafters and small business owners alike. With a strong focus on innovation and community, we are dedicated to enhancing safety and empowering small businesses. xTool strives to bring the joy of creation to more...

  • Management Trainee

    2 weeks ago


    Baguio, Cordillera Admin Region, Philippines Jollibee Group Full time ₱600,000 - ₱1,200,000 per year

    Title: Management Trainee - Session Rd, BaguioThe Management Trainee is Responsible For TheImplementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly.Sales building initiatives by...

  • CMS Area Manager

    2 weeks ago


    Baguio, Cordillera Admin Region, Philippines Maybank Full time $40,000 - $80,000 per year

    Your RoleTheCash Management Sales Officerdevelops, creates and delivers sales strategy, product range or designated market in consultation with Cash Management Sales - Head, Transaction Banking Head and relevant stakeholders such as Client Coverage, Corporate Banking, Business Banking, Community Distribution and RMSE.Your ImpactDevelop Business Sales...


  • Cordillera Admin Region, Philippines HSE Workplace Health & Wellbeing Full time $80,000 - $120,000 per year

    Before you applyThis job is only open to employees of the HSE, TUSLA, Section 38 agencies, or statutory health agencies per WRC Agreement ReferenceNAAS825211CategoryManagement/Admin/ICTGradeGrade VII 0582Advertisement sourceHSEAdvertisement TypeInternalImportant InformationThis job is in the HSE.Health regionHSE Dublin and MidlandsCountyKildareLocationNaas...