Customer Service Specialist
6 days ago
We are looking for dedicated
customer service professionals (Specialist/ Team Lead)
to join our growing team. You will be responsible for delivering exceptional service, resolving inquiries, and ensuring a positive customer experience. For Team Lead role, you will also lead, coach, and manage the customer service team to meet performance goals.
Location:
Benguet (100% Onsite)
Schedule:
Rotational / Night Shift
Key Responsibilities:
- Handle inbound and outbound customer inquiries with professionalism.
- Provide support for orders, product concerns, and after-sales issues.
- Document and escalate cases as necessary to maintain service quality.
- Lead, mentor, and motivate team members (Team Lead).
- Monitor team performance, implement KPIs, and optimize workflows.
- Collaborate with internal teams to improve customer experience and processes.
Qualifications:
- At least 1 year of experience
in customer service or related roles. - Has a Bachelor's degree or equivalent.
- Experience handling
international clients
is preferred. - Excellent communication and interpersonal skills.
- Strong problem-solving and organizational abilities.
- Ability to work in a team and handle challenging situations with professionalism.
- Previous leadership experience is preferred for Team Lead / Supervisor roles.
- Willingness to work onsite in rotational/night shifts.
-
Customer Support Specialist
2 weeks ago
Tuba, Cordillera Admin Region, Philippines Razer Inc. Full time ₱400,000 - ₱600,000 per yearJoining Razer will place you on a global mission to revolutionize the way the world games. Razer isa place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is alsoa great place to work,providing you the unique, gamer-centric experience that will put you in an...
-
Service Manager
1 week ago
Bokod, Cordillera Admin Region, Philippines Everllence Full time ₱1,200,000 - ₱2,400,000 per yearAre you ready to lead a team that keeps the world moving? At Everllence, our On-site Recovery team responds when critical machinery breaks down - whether it's a ship engine, a wind turbine, or industrial production equipment. We minimize downtime and restore operations fast. To keep our service engine running strong, we're now looking for a new Service...
-
Customer Care Staff
1 week ago
Baguio City, Cordillera Admin Region, Philippines Worksavers Personnel Services, Inc. Full time ₱20,000 - ₱25,000 per yearAssist customers in selecting and purchasing products.Provide exceptional customer service to enhance the shopping experience.Maintain knowledge of current sales promotions and inventory.Process transactions accurately and efficiently at the cash register.Collaborate with team members to meet sales targets and enhance store performance.Resolve customer...
-
Reservations Sales Specialist
2 days ago
Baguio City, Cordillera Admin Region, Philippines IHG Hotels & Resorts Full time ₱900,000 - ₱1,200,000 per yearROLE PURPOSE:As a reservation sales specialist for IHG hotels, your primary role is to manage guest reservations and inquiries, ensuring exceptional service and accuracy. You utilize strong communication skills and attention to detail to assist guests in planning their stays with personalized recommendations, creating seamless booking experiences. As a key...
-
test hvh
2 days ago
Pilar, Cordillera Admin Region, Philippines FOX Rehabilitation Full time ₱70,000 - ₱105,000 per yearOur team is growing, and we're looking for top-caliber Occupational Therapists to join us in and surrounding locations in .Why FOX Rehabilitation?Pioneer of Geriatric House Calls to older adults in their communities.Provide occupational therapy services in a 1:1 setting to help abolish ageism.Drive rewarding patient outcomes.Facilitate clinically-excellent...
-
Institutional Sales Specialist Baguio
4 weeks ago
, Benguet, Philippines Sanitary Care Products Asia, Inc. Full timeThe Institutional Sales Specialist is mainly focused on maintaining and expanding business relationships with strategically important accounts. Assigned to specific target areas, the Institutional Sales Specialist is responsible for achieving sales quota and assigned account objectives; represents the entire range of company products and services to assigned...
-
Management Trainee
2 days ago
Baguio, Cordillera Admin Region, Philippines Jollibee Group Full time ₱150,000 - ₱250,000 per yearTitle: Management Trainee - Session Rd, BaguioThe Management Trainee is Responsible For TheImplementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly.Sales building initiatives by...
-
Infiniti Brand Ambassador
2 weeks ago
Tublay, Cordillera Admin Region, Philippines Mills Automotive Group Full time ₱1,200,000 - ₱2,400,000 per yearInfiniti of Charlotte IncMatthews, NCFull TimeorBrand Ambassador/Experience GuideAbout UsMills Automotive Group: Committed to Delivering aTailored & ExceptionalAutomotive ExperienceAt Mills Automotive Group, we're a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly...
-
Product Specialist
1 week ago
, Benguet, Philippines Asialink Finance Corporation Full timeAsialink Finance Corporation is hiring for the following Product Specialist positions: Product Specialist - Cars/Trucks The Product Specialist is responsible for conducting sales and marketing campaigns to attract potential customers interested in financing brand-new and secondhand trucks and cars, and/or Real Estate, in order to achieve sales targets and...
-
Treasury Specialist
4 weeks ago
, Benguet, Philippines CURA Property Management Corp Full timeAbout the role Join the dynamic team at CURA Property Management Corp' as a Treasury Specialist. This full-time role is based in Baguio City, Benguet and will play a key part in managing the company's treasury operations. As a Treasury Specialist, you will be responsible for a variety of duties that support the overall financial health and stability of the...