Support Analyst- Accounting

2 days ago


Baguio City Cordillera Admin Region, Philippines Openmind Technologies Inc. Full time ₱250,000 - ₱500,000 per year

Job Title: Support Analyst - Accounting

Location: Baguio, Philippines (Onsite)

Department: APAC Operations / Technical Services

About the Role:

As a Support Analyst- Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and support of those around you. You will be the first point of contact for the clients, providing front-line support and communicating with them confidently and professionally. You will have the opportunity to utilise you're accounting and customer service knowledge to help the clients get the most from our growing legacy product.

Responsibilities:

  • Provide internal and external frontline telephone and email support for users.
  • Work through and maintain multiple pending cases on our CRM (Salesforce) that require expert care and attention.
  • Manage all calls professionally and resolved within the required time frame.
  • Assist clients to install and configure on their office PC's and servers
  • Provide Technical and analytical troubleshooting for general issues raised by our clients
  • Utilising our internal knowledgebase, you will be expected to find and follow troubleshooting articles with clients.
  • At times you will work closely with our Technical Escalation Teams, who are available to assist and support you were needed.
  • Aid in testing and developing to ensure product enhancements meet Client's expectations.

Qualifications:

  • Must have at least 1 year of experience in the accounting industry
  • Experience with using and/or supporting accounting software like Xero, QuickBooks, and MYOB is highly regarded
  • Exceptional command of the English language – both written and verbal comprehension
  • Experience as a customer service representative for a software company is highly regarded but not essential
  • Proven experience demonstrating problem-solving ability
  • Strong customer focus and attention to detail
  • Experience in the real estate industry is highly regarded

  • Accounts Officer

    4 days ago


    Baguio City, Cordillera Admin Region, Philippines CEO Career Finder Consulting PH Full time ₱900,000 - ₱1,200,000 per year

    We are hiring SME and Teacher Loan Account Officers for a reputable financial institution with nationwide presence. If you are passionate about helping clients access financing while growing your career in banking and lending, we encourage you to apply.SME and Teacher Loan Account OfficerMain Responsibilities:Loan Origination and GrowthProactively source and...


  • Baguio City, Cordillera Admin Region, Philippines eFlexervices Full time $60,000 - $80,000 per year

    Who we are:eFlexervices is a BPO company with a legacy spanning 24 years. We've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing...


  • Baguio, Philippines Openmind Technologies Inc. Full time

    Overview Job Title: Support Analyst - Accounting Location: Baguio, Philippines (Onsite) Department: APAC Operations / Technical Services As a Support Analyst- Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and support of those...


  • Baguio City, Cordillera, Philippines Openmind Technologies Full time ₱400,000 - ₱600,000 per year

    Our client is looking for a Support Analyst - Accounting to join their dynamic and vibrant team in APAC. As a leading provider of innovative real estate software applications, they are committed to providing their clients with exceptional supportAs a Support Analyst - Accounting, you will add to the positive and supportive team dynamic with an optimistic and...


  • Baguio, Philippines Neksjob Full time

    About the Role ThoughtFocus is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and confident...


  • Baguio, Philippines Neksjob Full time

    About the Role Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and...


  • Baguio, Philippines Neksjob Full time

    About the Role Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and...


  • Baguio, Philippines Neksjob Full time

    About the Role ThoughtFocus is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and confident...


  • Baguio, Philippines Openmind Technologies Inc. Full time

    Overview Job Title: Support Analyst – Accounting (Real Estate Accounting Support Analyst), Location: Baguio, Philippines (Onsite), Department: APAC Operations / Technical Services About the Role: As a Support Analyst – Accounting (Real Estate Accounting Support Analyst), you will contribute to a positive and supportive team dynamic with an optimistic...

  • Accounting Analyst

    2 weeks ago


    Baguio, Philippines Openmind Technologies Inc. Full time

    Overview Job Title: Support Analyst - Accounting Location: Baguio, Philippines (Onsite) Department: APAC Operations / Technical Services About the Role: As a Support Analyst- Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and...