Training Manager for leading US Tech Support Account

1 week ago

Cebu City, Central Visayas, Philippines Tasks Everyday | Teams Full time ₱1,200,000 - ₱2,400,000 per year
Details

TASKSEVERYDAY

World's leading Virtual Assistant and customer service company since 2003. Featured on CNN, CBC and a lot of media for our services. With offices around the Globe and headquartered in the US & offices at India and Philippines

We are looking for:

TRAINING MANAGER FOR LEADING US TECH SUPPORT ACCOUNT

Job Responsibilities

  • Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
  • Oversee new hires, program specific training, and other training as needed by the business
  • Responsible for on-going classroom observations of direct reports, providing guidance, mentoring, and support that focuses on performance improvement
  • Monitor and ensure completion of daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner
  • Develop training manuals that target tangible results.
  • Effectively manage the training budget.

Requirements

  • A minimum of 1-2 years experience in training and development management
  • Bachelor's degree in human resources or a related field
  • Excellent written, verbal and interpersonal communication skills
  • Familiar with traditional and modern training processes.
  • Strategic and creative mindset.

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