Property Management Assistant

3 days ago

Work from Home, Philippines Sphere Rocket VA Full time ₱540,000 - ₱720,000 per year

We're looking for a Property Management Virtual Assistant to support administrative, tenant, and financial tasks while ensuring smooth property operations. This role requires strong organizational skills, experience with property management tools, and the ability to handle communications professionally.

Key Responsibilities

Administrative Support

  • Assist with lease agreements, property records, renewals, and tenant/vendor documentation.
  • Prepare reports, spreadsheets, and presentations as needed.
  • Update property listings across websites and rental platforms.
  • Ensure accuracy of billing and utility processing in AppFolio to prevent service disruptions.

Tenant & Owner Communication

  • Respond promptly to tenant inquiries via email, phone, or chat.
  • Send rent reminders and follow up on late payments.
  • Address tenant concerns and provide property owners with regular updates.

Maintenance Coordination

  • Schedule and track maintenance requests and repairs.
  • Communicate with vendors and contractors to ensure timely service.
  • Follow up on work orders and confirm completion with tenants.
  • Manage the AppFolio work order system for property readiness and tenant issues.

Financial & Rent Management

  • Assist with rent payment processing and late fee tracking.
  • Generate invoices and receipts for tenants.
  • Support bookkeeping and expense tracking for rental properties.

Marketing & Leasing Support

  • Post rental listings on multiple platforms.
  • Screen prospective tenants (background, credit checks).
  • Schedule property showings (virtual or in-person coordination).
  • Manage guest cards, screening results, and application processes.
  • Ensure tenant files are complete with all required funds, documents, and utilities.

Experience & Skills

Required:

  • Excellent English communication skills (written and verbal).
  • Property management experience (corporate or virtual) IMPORTANT.
  • Proficiency in AppFolio property management software IMPORTANT.
  • Strong organizational and multitasking skills.
  • Proficiency in G Suite, Microsoft 365, and AI Tools.

Preferred (Bonus):

  • Prior experience in content creation or basic video editing.

Job Type: Full-time

Pay: Php45, Php60,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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