Business Development Manager

Why join MicroSourcing?
You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Business Development Manager - Internal Sales (Senior), you will:

• Embody the 'Yes We Can' ethos in all aspects of the role and responsibilities.
• Generate new business and manage incoming leads to ensure the growth of Supagas.
• To maintain and foster relationships with existing customers, both local and national.
• Adhere to and implement all Supagas procedure and policies.
• Grow the sales of Hospitality, Heaters, Industrial and LPG markets.
• Maintain and defend Supagas' current customers from competitors with the upmost urgency.
• Being pro-active in recognising current and prospective customer needs.
• Support branch staff and sales team as required to obtain larger LPG, hospitality, and industrial customers.
• Maintain market awareness at all times and to represent Supagas in a positive and professional manner, recognising the key role you have as primary contact between the customers and Supagas
• Work in a team environment and work together to maximise the productivity of the team.

Safety, Compliance and Training

• Embody the Supagas Safety Vision "Think SAFE, Work SAFE, Live SAFE" and Safety Expectations within all facets of the site and role
• Ensure a safe workplace for all staff, visitors and customers reporting all risks / hazards / incidents / near misses and accidents
• Actively participate and facilitate safety risk assessments including Ready for Start-up Review (RFSR), HAZOP, MOC, HAZID and Design reviews
• Participate in the Emergency Response Plan (ERP) and help facilitate activities that are planned for the site
• Understand the Supagas Critical Risks, the Controls and Enablers as per the Critical Risk Handbook and how they pertain to your role
• Ensure all staff, visitors and contractors operate within Supagas safety rules including Permit To Work (PTW) requirements
• Ensure safety is at the forefront of all tasks and activities.
• Maintain safety, tidiness and housekeeping throughout all offices and vehicles.
• Completion of all training by the required deadlines
• Constantly improving knowledge of all gases and products

Sales Tasks

• Achieve company and branch sales targets.
• Achieve internal sales KPI's.
• Manage multiple sales inboxes, managing leads/queries on a local level and delegating enquiries nationally.
• Manage the Capricorn non trading list contacting potential new customers.
• Prepare and provide proposals to new and existing customers.
• Track sales metrics on a weekly quarterly and monthly basis.
• Proactively develop new business opportunities through research and cold calling via daily phone calls and email, adhering to cold calling KPI's and standards.
• Research for potential leads from business directories or digital resources.
• Contact prospective customers immediately and as requested.
• Follow up all prospective customers as agreed by you with the customer.
• Support the external sales team and management.
• Ensure all information given on application forms and Gas Supply Agreements (GSA) are correct and completed. All paperwork must be handed in within 48 hours.
• Liaise with the Accounts Department regarding money owing, stop supply and all general account issues.
• Maintain and update accurate notes in CRM system as well as records according to necessity and instructions.
• Complete detailed monthly sales and activity reports. This includes new customers, prospective customers, cold calling and lead activity, competitor activity and future activity.
• Promoting the benefits of Supagas & Supagas products.
• Ensure customers experience a smooth transition when signing with Supagas.
• Other tasks as required from time to time..

What You Need:
Non-negotiables

• Minimum 2-4 years' experience in a similar role.
• Experience in B2B solution prospecting
• Experience in new business sales.
• Experience in internal sales.

Preferred skills/expertise

• Exceptional communication skills, both written and verbal.
• The ability to establish productive, professional relationships at all levels of the business, including liaising with many departments and specialties to achieve positional objectives.
• Strong negotiation skills including the ability to elicit desire results.
• Strong organisational and time management skills.
• Sales Driven and customer centric approach.
• Great telephone manner.
• Intermediate computer and reporting skills

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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*Terms & conditions apply

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