NDIS - Compliance Officer

7 days ago

Work from Home, Philippines CARE FOR CARE PTY LTD Full time ₱52,000 - ₱104,000 per year

Position Summary

The NDIS Compliance Manager is responsible for ensuring the organisation meets and maintains full compliance with all NDIS Quality and Safeguards Commission requirements. This role plays a key part in managing risk, driving continuous improvement, and safeguarding participants by embedding compliance best practices into all operational processes.

Key Responsibilities

Compliance & Regulatory Oversight

  • Monitor and ensure compliance with NDIS Practice Standards and relevant legislation.
  • Maintain up-to-date knowledge of NDIS requirements and industry best practices.
  • Prepare and manage documentation for NDIS audits and registration renewals.
  • Identify compliance risks and develop strategies for mitigation.
  • Ensure policies and procedures are current, compliant, and effectively implemented.

Incident & Risk Management

  • Oversee incident management systems, ensuring accurate reporting and follow-up.
  • Conduct root cause analysis and implement corrective/preventative actions.
  • Support the team with reportable incidents and liaise with the NDIS Commission as required.

Quality Assurance & Continuous Improvement

  • Drive continuous improvement through regular internal audits and reviews.
  • Implement and maintain quality assurance systems aligned with NDIS standards.
  • Train and support staff on compliance and quality protocols.

Documentation & Reporting

  • Ensure all compliance documentation is well-maintained and accessible.
  • Prepare regular reports for senior management on compliance status, risks, and improvements.
  • Maintain participant confidentiality and secure data management practices.

Training & Education

  • Develop and deliver training programs to staff on NDIS compliance, safeguarding, and ethical conduct.
  • Promote a compliance-aware culture across the organisation.

Key Skills & Attributes

  • Strong understanding of NDIS Practice Standards and the Quality and Safeguards Framework.
  • Proven experience in compliance, risk management, or audit roles within the disability, health, or community services sector.
  • Exceptional attention to detail and analytical skills.
  • Strong written and verbal communication.
  • Ability to work independently and influence others to follow best practices.
  • Comfortable working with document management and compliance software.

Qualifications & Experience

  • Tertiary qualifications in Health, Disability Services, Law, Business, or a related field.
  • Minimum 2-3 years' experience in a compliance or quality assurance role, preferably within the NDIS or broader health and human services sectors.
  • Demonstrated understanding of safeguarding principles and participant rights.
  • Experience managing audits and external reviews (desirable).

Job Types: Full-time, Part-time

Pay: Php Php250.00 per hour

Expected hours: 40 per week

Benefits:

  • Work from home

Work Location: Remote

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