Helpdesk Associate

The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring business continuity by resolving incidents and service requests in a timely manner. The role involves safeguarding IT security, maintaining SLA compliance, and delivering excellent customer service to users globally.Key Responsibilities:Respond to calls, emails, and...

Job TitleTechnical Support AssociateJob Specification· Handle and resolve both Tier 1 and Tier 2 level type of tasks and incidents.· Be a point person for escalations and identify severity of issue.· Works closely with Team Supervisor to ensure SLA targets are met. This includes actions required to maintain or improve service levels.· Improve current...

Join a High-Performance Culture That Drives Innovation and ExcellenceAt Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need...

Responsible for:  As a Customer Experience Executive, you will be responsible for delivering excellent customer service and timely resolutions to callers for a wide range of issues. Main Activities and Responsibilities: Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and...

IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our dynamic team. The ideal candidate is a highly skilled and customer-focused individual with deep expertise in the Microsoft ecosystem, a foundational understanding of Apple devices, and a positive, growth-oriented mindset. This role is perfect for someone who excels under...

End Unit and Computing Unit (EUCU) Supervisor is responsible in leading, propose, budget, planning, designing, implementation and hands-on management of all end-user computing devices and associated services, including workstations, laptops, mobile phones, and tablets across various platforms such as Windows, macOS, Android, and iOS.This role requires strong...

JOB DESCRIPTIONInformation Technology and Network ManagerDirect reporting to the President / Managing Director for local operations; General Manager / Head of Management Information Systems in Isle of Man (IOM) for its Global Information Technology strategy, the Information Technology and Network Manager is tasked to Plan, Organize, Lead and Control the...

I. JOB DESCRIPTIONInformation Technology and Network ManagerDirect reporting to the President / Managing Director for local operations; General Manager / Head of Management Information Systems in Isle of Man (IOM) for its Global Information Technology strategy, the Information Technology and Network Manager is tasked to Plan, Organize, Lead and Control the...

The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring business continuity by resolving incidents and service requests in a timely manner. The role involves safeguarding IT security, maintaining SLA compliance, and delivering excellent customer service to users globally. Key Responsibilities Respond to calls, emails, and...

SJ Group – Mandaluyong, National Capital Region, Philippines Overview Join to apply for the Helpdesk Analyst role at SJ Group . Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Information Technology. Industry: Professional Services. Responsibilities Acting as the team’s Officer-in-Charge in the absence of the Senior Analyst...

The Associate Accountant is expected to perform simple and complex data entry functions in various ERP systems and provide day-to-day Finance and Administrative support to SMEC branches, Subsidiaries, and SJ Group in an accurate and timely manner for all general accounting and reporting, fixed assets, statutory accounting, banking, audit, and tax-related...

Technical Support Associate (Onsite – Davao City) Davao, Davao Region, Philippines We are looking for skilled Technical Helpdesks for Vantiv, a leading provider of payment processing and financial technology solutions. The talent will deliver hands‑on technical assistance and troubleshooting within our fintech environment. This role is ideal for a...

Role Overview:We're seeking a proactive and customer-focused Inbound Customer Care Associate to join our remote support team. You'll be responsible for answering inbound calls, assisting customers with inquiries, and coordinating bookings efficiently. The ideal candidate has a calm demeanor, excellent communication skills, and a genuine passion for...

Sales Operations and Support Coordinator I Vertiv Philippines National Capital Region (NCR), Mandaluyong City At least 1 year(s) of working experience in the related field is required for this position. Candidate must possess at least a Bachelor's/College Degree on Business Studies/Administration/Management. Fresh Grad / Entry Level specializing in Sales -...

Join to apply for the IT Service Support Specialist role at Cloudstaff . We're Hiring: IT Service Support Specialist Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together...

Key Responsibilities: Respond promptly to customer inquiries and provide accurate information about products, services, and company policies. Resolve customer complaints efficiently, escalating issues when necessary. Maintain customer records and update account information in the CRM system. Process orders, forms, applications, and requests...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

Position Overview: An IT and Cloud Engineer is responsible for designing, implementing, and managing an organization's IT infrastructure and cloud-based systems. Work Schedule and Arrangement: Graveyard and Morning, Onsite Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu Responsibilities Provide technical assistance and support...