Call Center Agent

2 days ago

Work from Home, Philippines ConnectUs Marketing Solutions Inc. Full time

Be part of a passionate team and create opportunities

CALL CENTER AGENT (OUTBOUND)

Starting salary package for Probationary: PHP 14, ,000 per month + 10% night differential per month.

Starting salary for Freelance Setup: Up to PHP 17, % night differential per month.

(Please apply only if the salary offer meets your expectations).

  • Option to choose between Probationary and Freelance Set up.

Job Description:

  • Outbound calls for surveys, lead generation, event invitation, and/or sales.
  • Inbound calls to resolve customer queries or close lead/sales.
  • Data entry to update customer relationship management (CRM) software.
  • Respond to emails.
  • Create reports using Microsoft Office and Google Drive.
  • Meet service level agreements set forth.
  • Perform other duties as assigned.

Qualifications:

  • Excellent English communication skills.
  • Typing Speed: at least 40WPM.
  • Ability to work under pressure.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Customer orientation and ability to adapt and respond to different types of personalities.
  • Intelligent.

MUST HAVE the following equipment:

  • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM.
  • Os: Windows 10 or higher (MacOS equivalent is allowed).
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature.
  • Internet connection: Wired connection; minimum of at least 30 Mbps.
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord.

So, why join us:

  • Permanent work-from-home.
  • Full-Time and Long-Term Employment.
  • Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract).
  • Salary will be based on: Skills, Attitude, Performance, and Attendance.
  • Opportunity for regularization and promotion.
  • US and Canadian clients.
  • Shift: Graveyard Monday to Friday.
  • Scholarship program duration: 5 to 8 days.

WE LOOK FORWARD TO WORKING WITH YOU

About ConnectUs Marketing Solutions Inc.:

WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.

  • Virtual Call Center Agent

    1 week ago

    Work from Home, Philippines Smart Apartment Data Full time ₱168,000 - ₱252,000 per year

    The position of the Virtual Call Center Agent (Outbound Market Research) consists of conducting telephone research interviews and recording the results in our data collection system. Seek and provide information to help our clients meet with business needs in the multifamily industry. This is an urgent hiring need — we're hiring for 5 agents for the next...

  • Medical Call Center Agent

    11 hours ago

    Work from Home, Philippines Apex Medical Center Full time ₱150,000 - ₱250,000 per year

    Medical office looking for an individual who can schedule appointments and respond to patient questions. Knowledge of insurance & the ability to verify insurance and benefits a plus. Medical office experience preferred but not required.PLEASE ONLY APPLY IF YOU:· Work well under pressure· Are willing to work as a team, be a team player· Follow direction·...

  • Call Center Agent: Permanent WFH

    1 week ago

    Work from Home, Philippines ConnectUs Marketing Solutions Inc. Full time ₱13,000 - ₱17,600 per year

    Be part of a passionate team and create opportunitiesCALL CENTER AGENT (OUTBOUND)Job Description:Initiate outbound calls for surveys, lead generation, events, and sales.Handle inbound calls to resolve issues or close leads/sales.Execute data entry and update client data in the CRM software.Manage customer correspondence via email and other channels.Produce...

  • Remote Call Center Manager

    2 days ago

    Work from Home, Philippines Transimex Global Full time

    Job Title: Call Center ManagerCompany: Transimex GlobalLocation: RemoteJob type: Independent ContractorAbout Us:Transimex Global Corp is a leading freight brokerage company with 30 years of experience dedicated to providing exceptional service and innovative logistics solutions to our customers.We're seeking a Call Center Manager whose primary responsibility...

  • Philippines - Call Center Representative

    2 days ago

    Work from Home, Philippines TEEM Full time ₱150,000 - ₱250,000 per year

    We're hiring a Call Center Representative, but first, a bit about us: At Teem, we're here to help healthcare providers focus on what matters most: caring for their patients. By taking on key support tasks—like handling customer inquiries, scheduling appointments, and managing patient calls—we make it easier for doctors and on-site staff to deliver their...

  • Outbound/Inbound Contact Center Representative

    1 week ago

    Work from Home, Philippines Phil-Am Insurance LLC Full time ₱200,000 - ₱400,000 per year

    Job Title: Outbound/Inbound Call Center Agent – Donations CampaignLocation: RemoteEmployment Type:Full-timeAbout Us:Phil-Am Insurance & Precision Partners is dedicated to assisting our clients to exceed their commitments in various verticals and campaigns, providing excellent service and sales performance on a consistent basis. Our team works together to...

  • Data Analytics Agent

    12 hours ago

    Work from Home, Philippines ff2cf936-d45e-4049-862c-7b5411c14e27 Full time ₱180,000 - ₱250,000 per year

    We're Hiring Data Analytics Agent (Remote)Dallas, Texas, USA$3.5/hour + Bonuses | OTE $ /monthFull-Time | 50 hours/week | CST TimezoneAbout Us:We are a rapidly growing provider in the home improvement industry, specializing in HVAC, plumbing and Insulation located in Texas, USA.We help homeowners lower energy bills and increase home comfort through...

  • Sales Supervisor

    1 week ago

    Work from Home, Philippines Branders, Inc - ROHQ Full time ₱40,000 - ₱60,000 per year

    Summary:We are searching for a dedicated, supportive Sales Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents...

  • Executive & Marketing Assistant to the CEO

    2 weeks ago

    Work from Home, Philippines VENTAS CALL CENTER Full time ₱360,000 - ₱480,000 per year

    We are seeking a highly organized, reliable, and dedicated Executive & Marketing Assistant to provide comprehensive support to the CEO and CGO of one of our clients.Job RequirementsProven experience as a general Virtual Assistant / Executive Assistant or similar role – directly reporting to the CEO / CGO.Excellent writing and verbal...

  • Executive Assistant

    2 weeks ago

    Work from Home, Philippines VENTAS CALL CENTER Full time ₱360,000 - ₱480,000 per year

    Titan Services, Inc are seeking a dedicated and detail-oriented Executive Assistant & Operations Coordinator to support their growing business operations. This role is pivotal in ensuring smooth day-to-day coordination — managing communications, terminal schedules, and operational reporting. The successful candidate will be their first Virtual Assistant...