Medical Call Center Agent

2 weeks ago

Work from Home, Philippines Apex Medical Center Full time ₱150,000 - ₱250,000 per year

Medical office looking for an individual who can schedule appointments and respond to patient questions. Knowledge of insurance & the ability to verify insurance and benefits a plus. Medical office experience preferred but not required.

PLEASE ONLY APPLY IF YOU:

· Work well under pressure

· Are willing to work as a team, be a team player

· Follow direction

· Are comfortable with a heavy phone load

· Are comfortable in a fast-paced environment

· Are comfortable wearing many hats (multi-tasking)

RESPONSIBILITIES

· Answer main office phone line. Direct telephone calls to appropriate section for assistance. Take messages as required.

· Arrange and schedule medical appointments and determine patient eligibility for services. Relay general instructions to patients, or makes referrals to other sections.

· Obtain, update, and file medical records as needed.

· Organize and research patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.

· Perform other administrative and clerical duties in support of the medical care and operational support.

Job Types: Full-time, OJT (On the job training)

Benefits:

  • Work from home

Work Location: Remote

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