System and Network Supervisor
4 days ago
1. Network and System Management
- Lead the configuration, deployment, maintenance, and optimization of network and server infrastructure, including routers, switches, firewalls, VPNs, and other critical hardware.
- Oversee system performance to ensure reliability, scalability, and security across all platforms.
- Manage troubleshooting processes for network and system issues, ensuring timely and effective resolution.
- Ensure proper documentation of network configurations, procedures, and incident reports.
- Plan and manage system upgrades, patch management, and regular maintenance schedules.
- Minimum 3-5 years of network and system management experience required.
- Bachelor's degree required for this position.
- Relevant IT certifications required for this role.
2. Team Leadership and Development
- Supervise and mentor system and network engineers to ensure high performance and continuous skills development.
- Minimum 2-3 years of team leadership or supervisory experience required.
- Allocate resources, assign tasks, and monitor project progress to meet operational goals and deadlines.
- Conduct performance evaluations, provide coaching, and promote a collaborative and accountable team environment.
- Coordinate training programs to keep the team up to date with new technologies and best practices.
3. Project and Operations Management
- Lead the planning and implementation of network and system-related projects.
- Collaborate with cross-functional teams to ensure projects are completed on time, within scope, and within budget.
- Prepare and present regular reports on system performance, incidents, and infrastructure improvement initiatives.
- Manage vendor and supplier relationships, including procurement and contract negotiations.
4. Security, Compliance, and Continuous Improvement
- Ensure compliance with security policies, data protection regulations, and industry standards.
- Identify potential risks and vulnerabilities, and implement appropriate mitigation strategies.
- Evaluate emerging technologies and recommend solutions that enhance network performance and organisational efficiency.
- Develop and enforce standard operating procedures (SOPs) and best practices for network and system operations.
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