Customer Healthcare Representative

3 hours ago

Taguig, National Capital Region, Philippines Alldigitech Manila Full time ₱250,000 - ₱500,000 per year

About the role

As a Customer Healthcare Representative - Patient Care Coordinator at Alldigitech Manila, you will be a key member of our growing patient care team. In this full-time role based in Taguig City, Metro Manila, you will be responsible for providing exceptional customer service and support to our healthcare clients and their patients. This is an exciting opportunity to join a dynamic and forward-thinking organisation and make a real difference in people's lives.

What you'll be doing

  1. Handling inbound calls from patients and healthcare providers with professionalism and empathy
  2. Responding to inquiries, troubleshooting issues, and providing accurate information and guidance
  3. Scheduling and rescheduling patient appointments as needed
  4. Assisting with the coordination of patient care and treatment plans
  5. Maintaining detailed and accurate records of all patient interactions
  6. Escalating complex cases to the appropriate team members as required
  7. Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

  1. With or without BPO experience
  2. Excellent communication and interpersonal skills, with the ability to listen, empathise and provide solutions
  3. Strong problem-solving and critical thinking abilities
  4. Proficiency in using customer relationship management (CRM) systems and other relevant software
  5. A genuine passion for delivering high-quality customer care and making a positive impact on people's lives
  6. Flexible and adaptable, with the ability to work effectively in a fast-paced, dynamic environment
  7. A relevant degree or certification in healthcare, customer service or a related field is desirable

  • Healthcare BPO Spanish Client Services Representative

    45 minutes ago

    Taguig, National Capital Region, Philippines access healthcare Full time ₱250,000 - ₱500,000 per year

    About the role As a Healthcare BPO Spanish Client Services Representative at access healthcare, you will play a crucial role in providing high-quality customer service support to our Spanish-speaking clients. This full-time position is based in Taguig City, Metro Manila, and offers an excellent opportunity to develop your skills in a dynamic and growing...

  • Spanish Bilingual Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines access healthcare Full time ₱250,000 - ₱500,000 per year

    About the role Join our thriving healthcare business process outsourcing (BPO) team as a Spanish Bilingual Representative - Quality Analyst. In this full-time position based in Taguig City, Metro Manila, you will play a crucial role in delivering exceptional customer service to our healthcare clients. As a Spanish speaker, you will leverage your language...

  • Spanish Bilingual Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Full time ₱840,000 per year

    About the roleJoin our thriving healthcare business process outsourcing (BPO) team as a Spanish Bilingual Representative - Quality Analyst. In this full-time position based in Taguig City, Metro Manila, you will play a crucial role in delivering exceptional customer service to our healthcare clients. As a Spanish speaker, you will leverage your language...

  • Healthcare Customer Service Representative

    2 hours ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    We are seeking a skilled Healthcare Customer Service Representative to join our growing team in Taguig City, Metro Manila. This is a full-time, hybrid role, offering the opportunity to work both remotely and on-site, providing exceptional customer service to our valued clients in the healthcare industry.What you'll be doingRespond promptly and professionally...

  • Healthcare Spanish Team Leader

    2 hours ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱60,000 - ₱1,080,000 per year

    The Opportunity Are you a customer service professional with strong leadership skills and fluency in Spanish? We have an excellent opportunity for a Healthcare Spanish Team Leader to join the dynamic team at Access Healthcare Services Manila, Inc. in Taguig City, Metro Manila. In this full-time role, you will lead a team of customer service representatives...

  • Healthcare Customer Service

    2 weeks ago

    Taguig, National Capital Region, Philippines 525 PRIMERA HUMAN RESOURCES SERVICES INC Full time ₱600,000 - ₱800,000 per year

    About the role We are seeking a Healthcare Customer Service Representative to join our team at 525 PRIMERA HUMAN RESOURCES SERVICES INC' in Taguig City Metro Manila. This is a full-time, hybrid role where you will have the opportunity to work both in the office and remotely. As a Healthcare Customer Service Representative, you will be responsible for...

  • Healthcare BPO Trainer

    1 hour ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Join our dynamic team at Access Healthcare Services Manila, Inc. as a Healthcare BPO Trainer. In this full-time position based in Taguig City, Metro Manila, you will play a vital role in shaping the skills and knowledge of our customer service professionals, ensuring they are equipped to deliver exceptional care to our healthcare clients.What...

  • Healthcare Customer Service Representative Team Lead Role

    2 hours ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱3,000,000 - ₱6,000,000 per year

    We are looking for a Spanish Bilingual Customer Service Team Leader with strong experience in healthcare accounts. The ideal candidate is fluent in both English and Spanish, skilled in leading a team, and knowledgeable in healthcare processes. Experience in medical billing is a strong advantage. This role is responsible for supporting Customer Service...

  • Spanish Bilingual Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱200,000 - ₱400,000 per year

    About the role We are looking for a Spanish Bilingual Representative to join our vibrant team at Access Healthcare Services Manila, Inc. in our Taguig City office. In this full-time role, you will be providing exceptional customer service and support to our Spanish-speaking clients within the healthcare industry.What you'll be doingRespond to inbound phone...

  • Customer Service Representative – Healthcare Account

    2 hours ago

    Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱288,000 per year

    We're Hiring Customer Service Representative – Healthcare Account | Taguig SiteWork Setup: Onsite in Taguig CityCan Start ASAPSalary Package: ₱20,000 – ₱24,000₱1,000 increase after 6 months₱1,000 increase after 1 yearPerks & Benefits: HMO on Day 1 + 3 FREE Dependents after 6 months Retirement Plan (after 5 years) Dental, Medical, and Optical...