Healthcare Administrative Assistant

10 hours ago

Naga, Bicol, Philippines JTSworx Full time $40,000 - $60,000 per year

About the role

Join the dynamic team at JTSworx' as a full-time Healthcare Administrative Assistant in our Naga City Camarines Sur office. In this role, you will be providing critical administrative and customer service support to our healthcare clients, ensuring seamless operations and enhancing the patient experience.

What you'll be doing

  1. Manage and maintain patient records and files, ensuring confidentiality and accuracy
  2. Schedule and coordinate patient appointments, including sending reminders and updates
  3. Respond to patient inquiries, addressing concerns and providing information in a professional and courteous manner
  4. Assist with the processing of insurance claims and other financial transactions
  5. Collaborate with the healthcare team to streamline administrative processes and improve efficiency
  6. Provide general office support, such as ordering supplies and maintaining a tidy workspace

What we're looking for

  1. Minimum 2 years of experience in a customer service or administrative role, preferably within the healthcare industry
  2. Strong communication and interpersonal skills, with the ability to interact with patients, healthcare providers, and insurance companies
  3. Excellent organizational and time management abilities, with a keen eye for detail
  4. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  5. Understanding of medical terminology and healthcare administrative procedures
  6. Ability to maintain confidentiality and comply with relevant regulations and policies

What we offer

At JTSworx', we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, you'll enjoy a range of benefits, including:

  1. Opportunities for career development and training
  2. Comprehensive health insurance coverage
  3. Generous paid time off and holiday leave
  4. Flexible work arrangements to support work-life balance
  5. Social events and team-building activities

About us

JTSworx' is a leading provider of healthcare administrative services, serving clients across the region. Our mission is to streamline operations, improve patient outcomes, and contribute to the overall success of the healthcare industry. With a strong focus on innovation and customer satisfaction, we are a dynamic and growing organisation that offers exciting opportunities for our team members.

Apply now to join our team and be a part of our mission to transform healthcare administration.

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