Customer Service Representative

2 weeks ago

Minglanilla P, Philippines J Massage and Spa Outsource Full time ₱264,000 - ₱360,000 per year

We're Hiring: Customer Service Representative

Salary: ₱22,000 – ₱30,000 (Terms & Conditions Apply)

Work Setup: 100% Onsite

Hiring Process: Virtual & Onsite – No Final Interview Required

About the Role

We are seeking motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will assist customers through phone, chat, or email—providing timely responses, resolving inquiries, and ensuring a positive customer experience.

No prior experience is required. We offer comprehensive training and ongoing support to help you build the skills needed for success.

Key Responsibilities

  • Handle customer inquiries through phone, chat, or email in a professional and courteous manner
  • Resolve issues effectively and empathetically
  • Process orders, returns, and other service-related requests
  • Maintain accurate records of customer interactions
  • Collaborate with team members to meet performance and service goals
  • Stay up to date with company products, services, and policies through regular training

What We Offer

  • Streamlined Hiring: No final interview required
  • Comprehensive Training: Full support provided from day one
  • Open to All: Welcoming applicants from any background—no experience necessary
  • Career Growth: Opportunities for advancement within the company

Qualifications

  • Positive attitude and strong desire to learn
  • Excellent written and verbal communication skills
  • Basic computer literacy and reliable internet access
  • Ability to work effectively both independently and as part of a team
  • Must be at least 18 years old

How to Apply

Interested candidates may apply directly through our website or contact our hiring team for more information. We're committed to supporting you every step of the way as you begin your career with us.

Job Type: Full-time

Pay: Php22, Php27,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • Are you currently employed?
  • Are you currently enrolled/graduating/studying?
  • What type of CSR experience do you have?
  • Rate you communication skills from with 1 being the highest and 10 being the lowest
  • Kindly provide the following: Full name, Location, Contact Number, Active Email Address and Educational Attainment. Thank you
  • Do you have device like laptop or desktop for virtual process?
  • Are you a former employee of Concentrix/CVG before?

Work Location: In person

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