
Country Product Manager
1 week ago
Welcome to Rhenus
The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.
WHAT YOU'LL BE DOING
Strategy and Volume Development
- Manage the procurement team to ensure a high-performance environment with a high degree of ownership, accountability, and transparency.
- Maximize profitability for Rhenus through lower rates, adherence to regional policies to secure regional/global incentives from carriers/co-loaders, etc.
- Strong collaboration with the commercial head to align product and commercial strategy through regular meetings, pipeline reviews, support for tenders, analysis of lost business due to procurement, etc.
- Support the commercial teams by visiting key customers and supporting sales team in coming up with a solution
- Doing market analysis such as rate trends, port situation, space/equipment issues, etc., and proposing strategy to Sales
- Regular and detailed analysis of volumes, define tradelane development strategy together with Sales, analyze monthly volume development trend, etc.
- Implement and align with regional product strategies such as core co-loader adherence, core carrier policy, etc.
Vendor Relationship Development
- Build and maintain relationships with all the vendors especially core carriers and co-loaders, preferred carriers, and their decision makers locally.
- Organize regular business reviews with core vendors.
- Establish a contact matrix for all vendors at all tier levels.
- Monitor vendor's performance and follow proper escalation process.
- Resolve major issues with the vendors escalated by the department heads.
- Ensure no disruption in operations which can impact commercial relationships with the client or result in a service failure.
FCL Tariff, Rates and Contract Management
- Rate and contract negotiation with vendors for tenders, key accounts or big volumes
- Ensure tariff are always updated and available with proper validity in place to the pricing / network support teams.
- Ensure proper vendor contracts and relevant documents such as SLA, Credit Terms, NDA, etc are in place before we start a business with them.
Product Development Branding and Training
- Coordinate with Marketing team to provide customer & sales-oriented marketing material (flyers. Brochures, presentations) which improves marketing awareness and competitiveness of our sales team.
- Create user-oriented product training together with commercial teams to enhance sales & operations' knowledge of Rhenus product and systems.
WHAT SKILLS & EXPERIENCE YOU'LL BRING TO US
- Minimum 10 years' experience in Freight forwarding industry, with solid background in ocean freight operations or procurement role.
- Thorough understanding ocean freight market drivers
- Passion for service delivery and cost-effectiveness - and for identifying how to constantly improve
- Costumer Focused - able to anticipate and identify customers' needs and expectations
- High degree of ownership
- Ability to balance operational priorities with commercial imperatives
- Effective change agent with the ability to adjust change approach based on circumstances
- Proactive and capable of handle responsibility without needing to be micromanaged
- Outgoing personality and the ability to communicate effectively in a diverse multicultural environment
- Able to communicate well in English both spoken and written.
- Strong analytical and negotiation skills
- Able to work under pressure.
- Strategic and innovative mindset
- Be results driven and is persistent in meeting day to day challenges and goals.
- Can multi-task in an intense, fast-paced, high-energy, environment.
- Demonstrate confidence as a performer and lead by example.
- Willingness to travel
- Minimum 5 years of experience in people management and leadership, including recruitment, training & development, coaching, conflict, and performance management.
What You can expect
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
- Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
- Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
- Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
- Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
- Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.
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