Technical Support Representative

6 hours ago


Pasig, National Capital Region, Philippines AspiraGlobal Full time ₱200,000 - ₱250,000 per year

Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.

We appreciate your cooperation — this step ensures a smooth and fair review of your application.

Overview:

We are seeking Technical Support Representatives to assist customers with troubleshooting and product-related concerns. If you enjoy problem-solving and guiding people through technical issues, this role is for you.

Responsibilities:

  • Provide first-level technical support via phone, email, or chat.
  • Troubleshoot and resolve hardware, software, or connectivity issues.
  • Escalate complex technical problems to higher support when necessary.
  • Educate customers on product usage and best practices.

Qualifications:

  • At least 1 year of experience in Technical Support (TSR role required)
  • Strong technical aptitude and willingness to learn.
  • Excellent communication and active listening skills.
  • Patience and problem-solving mindset.
  • Amenable to work on night shift schedule
  • Willing to work onsite in Meralco Ave, Pasig.


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