IT Technical Support

3 days ago

Pasig, National Capital Region, Philippines Blueshift Energy Inc. Full time

About the Role

Blueshift Energy is seeking a highly motivated and versatile IT Systems Administrator/Specialist to manage our internal technology infrastructure, support our growing team, and ensure the reliability of the specialized systems.

The ideal candidate will be a 'jack-of-all-trades' who can handle everything from day-to-day desktop support and network administration to ensuring the integrity and security of the data that powers our energy solutions.

Key Responsibilities
1. Internal IT Support & Infrastructure
  • Provide timely Tier 1 and Tier 2 technical support (in-person and remote) for all employees, troubleshooting issues related to hardware (laptops, printers, mobile devices), software, and internal applications (e.g., MS Office 365/Google Workspace).
  • Manage the procurement, deployment, and inventory of all company IT assets, ensuring all equipment is accounted for, up-to-date, and secure.
  • Administer user accounts and access permissions across various platforms (onboarding/off-boarding, security groups).
  • Maintain the office network, Wi-Fi, and VPN access, ensuring high-speed connectivity and minimal downtime for all office and remote staff.
2. Network, Security & Data Integrity
  • Implement and enforce cybersecurity policies, including firewall management, antivirus protection, and regular security audits to protect sensitive company and customer data.
  • Manage data backup and recovery procedures, ensuring business continuity in the event of a system failure or disaster.
  • Monitor system performance and perform proactive maintenance and upgrades to servers, storage systems, and network components.
3. Specialized Operational Technology (OT) Support
  • Act as the technical liaison between the IT department and the Engineering/Operations teams.
  • Provide technical support for remote energy monitoring software and hardware used in solar installations (e.g., inverter communications, data loggers, monitoring portals).
  • Ensure the reliable flow of real-time data from deployed solar systems back to company analytics platforms.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Strong working knowledge of networking (TCP/IP, LAN/WAN, DNS, DHCP), Microsoft Windows/Server environments, and cloud services (e.g., Azure, AWS).
The Ideal Candidate Is:
  • Highly resourceful and capable of quickly diagnosing and resolving a wide range of technical issues independently.
  • A strong communicator who can explain complex technical issues to non-technical staff.
  • Detail-oriented and organized, especially regarding inventory and system documentation.

About us

At Blueshift Energy Inc., we are committed to providing a supportive and rewarding work environment. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for professional development and career growth. Our flexible work arrangements and emphasis on work-life balance ensure that our employees can thrive both professionally and personally.

Blueshift Energy Inc. is a leading provider of sustainable energy solutions, dedicated to creating a cleaner and more efficient future. Our mission is to drive innovation in the energy sector and empower our clients to make informed decisions that positively impact the environment. With a talented and passionate team, we are at the forefront of the renewable energy revolution.

If you are excited by the prospect of joining our team, we encourage you to apply now.

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