Technical Support Representative

4 days ago


Pasig, National Capital Region, Philippines StratifyIQ Full time ₱1,500,000 - ₱2,500,000 per year
Job Summary:

Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems. This role requires the ability to work independently, a reliable internet connection, and availability for consistent scheduling, including weekends.

  • Key Responsibilities:

    • Manage and update support tickets for efficient tracking.
    • Troubleshoot technical issues and document resolution steps.
    • Communicate effectively to address customer needs.
    • Contribute to creating and improving knowledge base materials.
    • Stay up-to-date with company tools and services.

    Qualifications:

    • Minimum 150 Mbps internet speed and remote setup.
    • Experience in technical support, preferably remote.
    • Strong written/verbal communication and troubleshooting skills.
    • Familiarity with Google Suite, Microsoft Suite, and CRM systems.
    • Attention to detail, problem-solving abilities, and a team-player mindset.

    Benefits:

    • Work from Home
    • Paid Time Off
    • Opportunities for growth and promotion


  • Pasig, National Capital Region, Philippines AspiraGlobal Full time ₱200,000 - ₱250,000 per year

    Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application.Overview: We are seeking Technical Support Representatives to assist customers with...


  • Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱250,000 - ₱500,000 per year

    About the Role:We're looking for a tech-savvy, people-first problem solver to join our Operations Team as a Platform Support Specialist / Technical Support Representative. You'll be the go-to person for internal teams and customers when things get tricky, whether it's a product question, a system hiccup, or a process puzzle. If you love untangling issues and...


  • Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱216,000 per year

    URGENT CHAT SUPPORT REPRESENTATIVE (CSR)PRESTIGE TOWERAddress: Prestige Tower, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro ManilaThe primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and...


  • Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱240,000 - ₱276,000 per year

    Job Overview:We are hiring a Tier 1 - Technical Support Specialist to provide first-level support to our customers, including physicians, nurses, and end users, ensuring they can spend more time with patients and less time managing prescriptions.Our work environment is team-focused, flexible, and collaborative, and we are looking for a customer-focused team...


  • Pasig, National Capital Region, Philippines Support Services Group Full time ₱15,000 - ₱30,000 per year

    About the Outbound Sales Representative PositionWe're looking for a highly motivated, independent worker to join our team as a Outbound Sales Representative. As Outbound Sales Representative, you'll be responsible for placing cold calls to potential clients and achieving sales quotas by proving that our product can best serve their needs. Outbound Sales...


  • Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱250,000 - ₱500,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldA BIT ABOUT YOU·       Strong customer service orientation with attention to detail specific to consumer...


  • Pasig, National Capital Region, Philippines OneMCI Full time ₱100,000 - ₱150,000 per year

    LOCATIONRemote Work-at-Home | PhilippinesJOB TYPEFull-TimePAY TYPESHourlyPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We're seeking skilled...


  • Pasig, National Capital Region, Philippines AspiraGlobal Full time ₱360,000 - ₱384,000 per year

    Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application.We are looking for a Chat Support Representative to provide excellent customer service...


  • Pasig, National Capital Region, Philippines EROAD Limited Full time

    A career with EROAD offers the unique opportunity to work in a fast-growing organisation at the forefront of in-vehicle technology, enhancing road safety, improving productivity, and reducing environmental impact.EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow.About the RoleAs a Tier 1 Technical Support Agent, you will...


  • Pasig, National Capital Region, Philippines MESCO, Inc. Full time $45,000 - $55,000 per year

    Provide first-level technical support for hardware, software, and network issuesRespond to service requests via phone, email, or ticketing systemTroubleshoot and resolve computer system errors, connectivity issues, and application problemsInstall, configure, and upgrade operating systems, software, and IT equipmentSupport and maintain printers, scanners, and...