Chat Support Representative
2 days ago
URGENT CHAT SUPPORT REPRESENTATIVE (CSR)
PRESTIGE TOWER
Address: Prestige Tower, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila
The primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departments to ensure a positive customer experience.
A chat support job involves assisting customers via text-based platforms like live chat, email, and messaging to answer questions, troubleshoot issues, and provide information about products and services. Key responsibilities include maintaining a high level of customer satisfaction through timely and professional responses, documenting issues, and collaborating with team members. Essential skills include strong written communication, multitasking, problem-solving, and technical proficiency.
Job Types: Full-time, Permanent
Pay: Php18,000.00 per month
Benefits:
- Paid training
- Pay raise
Experience:
- Customer service: 1 year (Required)
Work Location: In person
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