Chat Support Representative

2 days ago

Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱216,000 per year

URGENT CHAT SUPPORT REPRESENTATIVE (CSR)

PRESTIGE TOWER

Address: Prestige Tower, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila

The primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departments to ensure a positive customer experience.

A chat support job involves assisting customers via text-based platforms like live chat, email, and messaging to answer questions, troubleshoot issues, and provide information about products and services. Key responsibilities include maintaining a high level of customer satisfaction through timely and professional responses, documenting issues, and collaborating with team members. Essential skills include strong written communication, multitasking, problem-solving, and technical proficiency.

Job Types: Full-time, Permanent

Pay: Php18,000.00 per month

Benefits:

  • Paid training
  • Pay raise

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

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