Head of Operational Risk

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Skyro Full time $104,000 - $130,878 per year

About the company:

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

Responsibilities:

  • Establish and lead an independent Operations Risk function to oversee risk identification, assessment, and mitigation across all operations teams (collections, customer onboarding, customer service, etc.).

  • Design and implement risk control frameworks and independent QA processes, ensuring these are separated from daily operational management.

  • Develop and monitor real-time dashboards, conduct periodic operational risk reviews, and lead investigations of potential breaches of policy or regulation.

  • Collaborate closely with Legal, Compliance, and Operations to update policies and train teams on risk awareness and mitigation.

  • Prepare regular risk reports and insights to be presented to the CEO and senior leadership, ensuring transparency and accountability.

  • Other duties and responsibilities that may be assigned from time to time.

Qualifications:

  • Minimum 8–10 years experience in operational risk management, compliance, or internal audit within financial services, lending, fintech, or related industries.

  • Deep understanding of operational processes and regulatory requirements relevant to the Philippine market (e.g., Data Privacy Act, Truth in Lending Act, SEC rules).

  • Proven ability to design and manage risk control systems, QA frameworks, and escalation protocols across diverse operational teams.

  • Strong analytical, problem-solving, and communication skills, able to influence senior stakeholders and frontline teams.

  • Professional certifications in risk management (e.g., CRMA, ORM, CRCM) preferred.

  • Head of Operational Risk

    4 days ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱1,200,000 - ₱3,600,000 per year

    Job SummaryThe role is responsible for managing the mitigation of operational risk across the company. This includes operational loss, operational risk incidents / issues, creating a robust control environment, raising the company-wide awareness of operational risks, operational risk reporting, Risk & Control Assessments ("RCA"), Risk & Control Self...

  • Information Technology, and Operations Risk Department Head

    6 days ago

    Makati City, National Capital Region, Philippines ORIX METRO Leasing and Finance Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Job Overview:The Information Technology and Operations Risk Department Head is responsible for leading the implementation of the company's operational and IT risk management framework, including the business continuity program. This role ensures that these frameworks are effectively integrated into the company's operations.Specific Duties and...

  • information technology, and operations risk department head

    3 hours ago

    Makati City, National Capital Region, Philippines OneSearch Incorporated Full time ₱816,000 - ₱1,024,000 per year

    Role Overview:The IT, and Operations Risk Department Head is responsible for leading the implementation of the company's operational and IT risk management framework, including the business continuity program. This role ensures that these frameworks are effectively integrated into the company's operations.Qualifications:Graduate of Business Administration,...

  • Operational Risk Management Officer

    6 days ago

    Makati City, National Capital Region, Philippines Cebuana Lhuillier Rural Bank, Inc. Full time ₱900,000 - ₱1,200,000 per year

    This position is primarily responsible for providing assistance to the department head in supporting bank units to identify, assess, and mitigate various risks encountered in its operation activities. The position is also responsible for participating in the implementation of the risk management strategies and policies to protect the bank from potential...

  • Credit Risk Department Head

    3 hours ago

    Makati City, National Capital Region, Philippines PJ Lhuillier Group of Companies Full time ₱1,500,000 - ₱2,500,000 per year

    The position primarily is responsible for overseeing and managing the credit risks associated with extending credit to individuals or business clients of the bank. The position shall ensure a balanced approach to all credit decisions to avoid potential financial loss resulting from borrower default.Duties and Responsibilities:A. Credit Risk...

  • Manager, Operational Risk

    4 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Financial Full time

    OverviewThe Manager, Operational Risk & Resilience Oversight role reports directly to the Head of ORRO Governance & Risk Program Oversight. This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by...

  • Operations Head

    4 weeks ago

    Quezon City, National Capital Region, Philippines AMA Education System Full time

    OverviewHead of Operations role focusing on security strategy and implementation at AMA Education System.ResponsibilitiesCreate and implement comprehensive security policies, protocols, and strategies to protect the organization's assets, personnel, and information.Team Management: Recruit, train, and supervise security personnel, providing guidance and...

  • Catering Operations Head

    6 days ago

    Makati City, National Capital Region, Philippines The Moment Group of Restaurants Full time ₱1,200,000 - ₱3,600,000 per year

    Job Overview:The Moment Group is looking for an experienced and strategicCatering Headto lead and grow our catering operations. As the Catering Head, you will serve as theBusiness Unit Head, overseeing all aspects of the catering division's success. This includes monitoring and managing day-to-day operations, leading and developing human resources, and...

  • Store Head

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Primer Group of Companies Full time ₱1,200,000 - ₱2,400,000 per year

    Job SummaryA Store Head is primarily responsible for ensuring that store sales target is constantly achieved. Monitoring of the store's inventory and submission of timely merchandise replenishment requests are to be ensured to ensure proper stock levels are healthy weekly. They are expected to train and engage direct reports to hit sales targets, comply with...

  • Head of Engineering

    1 week ago

    Mandaluyong City, National Capital Region, Philippines The Standard Hospitality Group Full time ₱1,500,000 - ₱4,500,000 per year

    JOB SUMMARYTheHead of Engineeringis a key leadership role responsible for ensuring the maintenance, safety, and operational efficiency of SHG's commissary and all store locations. This position also leads the company's Health, Safety, and Environment (HSE) programs — ensuring compliance, sustainability, and a safe environment for employees and customers...