Davao Finance

11 hours ago

Davao City, Davao, Philippines VXI Global Solutions Full time ₱300,000 - ₱600,000 per year
It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.

Key Responsibilities
  • Answer Calls: Address billing, coverage, and provider questions.
  • Ensure Compliance: Follow security and verification protocols.
  • Use Resources: Leverage our knowledge management system for accurate solutions.
  • Document Thoroughly: Record all call details in the CRM.
  • De-escalate Issues: Calmly handle upset callers and offer solutions.
  • Meet Targets: Achieve or exceed quality and efficiency goals.
What Kind of Calls Will You Take?
A Day in the Life of a Customer Service Advocate - You'll be able to confidently address these scenarios after the training you'll receive.
  • Explaining Plan Details
    You might speak to someone like David, a 30-year-old independent contractor who purchased a health plan through the Marketplace. He'll need guidance on his deductible, co-pay, and out-of-pocket expenses. You'll verify his information, review his specific plan details, and clearly explain each cost parameter so he fully understands his coverage.
  • Finding In-Network Providers -- retain
    You could also help Sara, a single mother of two in her early 40s who has diabetes and needs to confirm there's an in-network provider specializing in diabetic care. You'll verify Sara's identity, use the tools provided to research her local area for suitable providers, and present the best options based on her needs.
  • Verifying Prescription Coverage
    Another call might come from Bill, a 55-year-old unemployed individual who isn't eligible for Medicare/Medicaid and has purchased coverage through the Marketplace. He'll need to check if his medications are covered. After verifying Bill's info, you'll walk through each medication to confirm coverage and discuss alternatives or next steps if any aren't covered.
  • Assisting Upset Customers
    Finally, you might speak with Phyllis, a 20-something who's frustrated with her basic health plan and wants to cancel her insurance. You'll verify her account, use probing questions to uncover her concerns, then explain her plan's benefits and potential adjustments to help her make a fully informed decision about her coverage.
In each interaction, you'll practice active listening, empathy, and problem-solving skills, ensuring every caller feels heard and supported. Your goal is to provide clear, accurate information, address any concerns, and leave members confident in the solutions you've provided.

What We're Looking For
  • 6+ Months of Customer Service Experience Required: Prior call center or healthcare/insurance experience is highly preferred.
  • Strong English Proficiency: Able to read, speak, and understand English fluently, especially for complex health-related discussions.
  • Empathy & Patience: Comfortable addressing sensitive issues and de-escalating upset callers with compassion.
  • Critical Thinking & Problem-Solving: Proven ability to analyze situations and provide practical solutions.
  • Computer & Multitasking Skills: Capable of navigating multiple systems while engaging with callers.
  • Experience with KPIs: Familiarity with performance targets such as quality, customer satisfaction, and handle time.
  • Active Listening: Skilled at paraphrasing caller concerns to ensure clarity and effective resolution.
  • Proactive, Solutions-Oriented Approach: Eager to help, anticipating member needs and offer next steps.
  • Professional Etiquette: Courteous, dependable, and reliable demeanor
Compensation & Perks
  • Salary Package: Lucrative offer plus pay for performance.
  • Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage as early as Day 1.
  • Comprehensive Training: Paid training to ensure you are fully prepared for success.
  • Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider pioneering in Davao.
  • Inclusive Culture: We are an Equal Opportunity Employer, fostering diversity where all individuals are valued and respected.
Ready to Make a Difference?

If you're motivated by the opportunity to help people live healthier lives and you're driven to provide top-notch customer service, we want to hear from you

VXI genuinely empowers local communities across entire Mindanao by creating extremely meaningful livelihoods and simultaneously supporting truly sustainable growth. Being a proud partner of the local government, we are dedicated to helping shape brighter futures. Together, we encourage stronger, more connected communities.

Apply now and let's create positive experiences-one call at a time.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

  • Finance & Accounting Staff

    6 days ago

    Davao City, Davao, Philippines Davao Famous Bakery & Foods, Inc Full time ₱400,000 - ₱800,000 per year

    JOB SUMMARYThis position is responsible for providing support to all financial and accounting activities of the organization and ensures all company's payables, disbursements, and other operating expenses are processed in a timely manner.MAJOR DUTIES AND RESPONSIBILITIESPrepares payable and journal vouchers, expense, and accounts payable reports;Checks and...

  • 2. Field Marketing Recruitment Agent for DAVAO AREA

    6 days ago

    Davao City, Davao, Philippines Peoples Credit Network Finance Co., Inc. Full time ₱900,000 - ₱1,200,000 per year

    JOB PURPOSEMarketing Support Staff is responsible for recruitment of Agent and Information Center, Identifying possible Marketing approach to improve marketing strategy, monitoring competitor's marketing activity and Implementing Plans and Program by Marketing Department in their respective areas. Background in Financial or Loan Institution is an...

  • Finance Officer

    6 days ago

    Davao City, Davao, Philippines KFL Manpower Agency Full time ₱250,000 - ₱500,000 per year

    Qualifications:Work experience with Tax and Finance ManagementPreferably a graduate of Accountancy, Accounting Technology/Management and any other business-related courseCPA is not required but is an advantageWork Assign Area: CALINAN, DAVAO CITYJob Types: Full-time, PermanentWork Location: In person

  • Finance and Accounting Officer

    4 days ago

    Davao City, Davao, Philippines QROi Network Services Inc Full time ₱360,000 - ₱420,000 per year

    URGENT HIRING Finance and Accounting Officer (Davao Base)QROI Networks Services Inc. (QNSI) is a leading telecommunication services provider in Philippines and has a presence in other Asian Countries such as Indonesia and Myanmar. QNSI provides telecommunication services; Implementation, Planning and Optimization, Project Management for all Major...

  • Accounting Assistant

    1 week ago

    Davao City, Davao, Philippines Airspeed International Corporation - Davao Full time ₱216,000 per year

    We are seeking a detail-oriented and reliable Accounting Assistant to join our team. The role is primarily responsible for managing outgoing payments, reconciling vendor statements, ensuring data accuracy and maintaining strong relationships with suppliers through timely and professional communication.Description of Responsibilities:Review and validate all...

  • Accountant (CPA)

    6 days ago

    Davao City, Davao, Philippines Km.23 Bunawan Davao CIty Full time ₱600,000 - ₱800,000 per year

    Brief Description of Duties:Maintain and organize digital and physical financial records.Assess all business transactions and prepare accurate reports on your findings.Coordinate with employees on income tax research and planning.Conduct periodic audits to guarantee accuracy in financial records, expenses, and savings.Organize and file all federal, state,...

  • HR Payroll Assistant

    6 days ago

    Davao City, Davao, Philippines Sta Lucia Mall Davao Full time ₱900,000 - ₱1,200,000 per year

    Job Summary: The HR Payroll Assistant is responsible for supporting the end-to-end payroll process, ensuring accurate and timely salary disbursements. The role also includes assisting with applicant sourcing, posting job vacancies online, validating candidate credentials, scheduling interviews, and coordinating the onboarding of new hires. Additionally, the...

  • HINO Vehicle Sales Executive

    6 days ago

    Davao City, Davao, Philippines HINO DAVAO Full time ₱150,000 - ₱300,000 per year

    JOB QUALIFICATIONS:Bachelor's Degree in Marketing, Business Management/Administration, Education or other related fieldsProfessional license is an advantageExperience in automotive (Trucks, buses, PUVs) or heavy equipment sales is a plusJOB SUMMARY:The Vehicle Sales Executive is responsible for promoting and selling commercial vehicles such as trucks, buses,...

  • Accounting Staff

    2 days ago

    Davao City, Davao, Philippines Carlo and Tomas Realty and Development Corp Full time ₱250,000 - ₱500,000 per year

    About the role Carlo and Tomas Realty and Development Corp' is looking for an Accounting Staff - Admin to join their team in Davao City, Davao del Sur. This full-time role will be responsible for providing comprehensive administrative and accounting support to the business units.What you'll be doingMaintaining accurate financial records and ensuring proper...

  • Accounting Associate

    2 days ago

    Davao City, Davao, Philippines Cloudline Technologies, Inc. Full time ₱250,000 - ₱500,000 per year

    Accounting Associate / Bookkeeper Davao City | Hybrid or On-site | Full-timeAbout the RoleWe're looking for a detail-oriented Accounting Associate / Bookkeeper to join our growing Finance Team. You'll help manage day-to-day financial operations, reconciliations, and reporting — ensuring accurate records and supporting our management and compliance...