Remote- EA
4 days ago
We are seeking a proactive and detail-oriented Virtual Assistant to support the Marketing Coordinator and Sales Team.
This role combines administrative support with creative marketing tasks, ensuring our day-to-day operations run smoothly while helping us create engaging, on-brand content across multiple platforms.
This is the perfect role for someone who is highly organised, has strong communication skills, and enjoys being both creative and process driven.
Responsibilities
- Administrative
o Manage and respond to general enquiries via email.
o Maintain business calendars and reminders for key events or deadlines.
o Prepare meeting notes and follow-up action lists.
o Help prepare written standard operating procedures.
o Track follow-up status and flag uncontacted leads.
o Send follow-up emails to cold leads.
o Assist in updating and maintaining CRM records (Pipedrive), ensuring lead information is accurate and up to date.
o Coordinate with sales consultants to ensure timely lead handover and follow-ups.
- Marketing
o Support the in-house marketing coordinator with digital marketing tasks.
o Assist with social media content creation and calendar management.
o Schedule and publish approved content on social media platforms.
o Assist in creating captions, hashtags, and CTAs based on brand guidelines.
o Prepare monthly marketing performance summaries (Meta, Google Ads, website analytics).
o Proactively suggest new content ideas, trends, and formats to enhance brand presence across social media, blogs, and email marketing.
o Assist in planning and brainstorming marketing campaigns, contributing creative concepts and seasonal/industry-relevant content ideas.
o Create basic graphics, short-form videos, and other marketing materials
o Research competitors and industry trends to identify opportunities for content improvement and audience engagement.
o Collect and organise customer testimonials and case studies for marketing use.
- Skills & Experience
· Proven experience in a Virtual Assistant, administrative, or marketing support role.
· Strong organisational skills with the ability to manage multiple tasks and deadlines.
· Excellent written and verbal communication in English.
· Confident using CRM systems (Pipedrive preferred) and productivity tools (Google Workspace, Microsoft Office).
· Experience with social media content creation for Instagram, Facebook, and ideally TikTok.
· Proficiency with Canva to create basic graphics and marketing materials.
· Basic video editing skills with CapCut
- Preferred
· Familiarity with WordPress or similar CMS for publishing blogs.
· Experience in real estate or building industry in Australia
· Able to interpret marketing data and provide insights.
· Knowledge of SEO basics and how to optimise content for web.
· Experience in content writing or copy editing.
- Personal Attributes
· Self-motivated and able to work with minimal supervision.
· Proactively anticipates needs and suggests improvements.
· Reliable and consistent in meeting deadlines.
· Creative thinker who can contribute fresh ideas and campaign concepts.
· Detail-oriented but also able to work quickly and meet deadlines.
· Comfortable working collaboratively and taking feedback.
· Flexible and adaptable to changing priorities.
Job Type: Part-time
Benefits:
- Work from home
Experience:
- Marketing: 2 years (Required)
- Canva to create basic graphics and mktg materials: 1 year (Required)
- Basic Video Editing: 1 year (Required)
- Social media management: 1 year (Required)
Work Location: Remote
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