Remote General VA

About Us

At Three Peaks International (TPI), we are a staffing solutions partner that provides staff to businesses of all sizes through international recruitment, outsourcing, and migration services. We pride ourselves in delivering cost-effective, high-quality staffing solutions and client support that drive real results. We're a close-knit team of professionals who value collaboration, accountability, and purposeful work.

The Role

We are looking for a proactive, detail-oriented, and reliable Operations & Admin Support Specialist to join our growing team. This role supports our CEO, General Manager, and broader operations in a variety of administrative, finance, HR, and client service functions. If you're someone who thrives in a fast-paced, remote environment, enjoys wearing multiple hats and want to take your career to the next level, this is the opportunity for you.

Key Responsibilities

Invoicing & Finance Support

• Prepare, schedule, and issue client invoices accurately and on time
• Manage invoice amendments and liaise with clients for adjustments or clarifications
• Extract timesheet data and prepare payroll summaries and reports
• Generate weekly financial reports, including Accounts Payable/Receivable
• Assist in fortnightly payroll forecasting and tracking expenses

Payroll & HR Administration

• Review timesheets, adjust hours, and process payroll accordingly
• Draft and send payroll stubs to team members
• Coordinate onboarding processes and set up access for new hires
• Assist in HR admin tasks including performance review schedules and time-off tracking
• Support internal communications and event planning (e.g. team building, summits)

Operations & Reporting

• Organize and maintain company documentation, emails, and internal files
• Prepare client surveys and compile team performance scorecards
• Contribute to SOP development and process improvement initiatives
• Provide ad hoc admin support to various departments

Bookkeeping

• Track and record company expenses, journal entries and payments, ensuring all receipts are filed appropriately
• Reconcile accounts and ensure accurate financial records are maintained on a monthly basis
• Prepare monthly financial reports, summarizing key financial data for review
• Maintain accurate and organized financial files, supporting audits and compliance reviews as needed
• Draft and responds to clients' disputes concern in regard to amendment, credit note, and other request related to invoice coverage and adjustment

‍ Executive Assistance to CEO

• Manage and prioritize the CEOs inbox and calendar
• Draft and send client communications and follow-ups
• Assist with immigration documentation and visa application prep
• Maintain CRM records and support business development efforts
• Prepare presentation materials and assist with CEOs network activities

What We're Looking For

• Proven experience in Finance administration, HR coordination, or executive support roles
• Strong organizational and communication skills
• Excellent attention to detail and the ability to manage multiple priorities
• Proficient in QuickBooks,  Microsoft Office, MS Teams, MS Excel, Canva and other CRM tools- (i.e AI tools)
• Experience with invoicing, payroll, and timesheet tracking software (e.g., Everhour) is a plus.
• Ability to work independently and maintain confidentiality.

Technical Requirements (Independent Contractor Role)

• Reliable laptop/desktop (with at least one backup device)
• Noise-cancelling headset (for interviews and meetings)
• Stable internet connection with a backup (minimum 100 Mbps)

Why Join Us?

• Work remotely with a supportive and mission-driven team- Independent Contractor Role
• Paid Time Off and Paid Australian Public Holidays
• Free Webinar trainings and Sponsored Team Meet Up Activities
• Quarterly VA Appreciation Incentives and Engagement Activities
• Regular collaboration with experienced professionals and leadership