Billing and Collection Officer

1 hour ago

Manila, National Capital Region, Philippines FIRSTCORE MULTIPURPOSE COOPERATIVE - KFC Full time ₱19 per year

Core responsibilities

  • Invoicing: Generate and send accurate invoices for products or services, ensuring all details like pricing and customer information are correct.

  • Payment processing: Process incoming payments, record transactions, verify receipts, and ensure payments are applied to the correct accounts.

  • Collections: Contact customers with overdue accounts via phone, email, or mail to remind them of payment obligations and negotiate payment plans.

  • Account reconciliation: Investigate and reconcile any discrepancies, such as unapplied cash, credits, or overpayments, to maintain financial accuracy.

  • Dispute resolution: Address and resolve billing issues and disputes by coordinating with other departments like customer service or sales.

  • Reporting: Prepare and present regular reports on the status of accounts, collection activities, and outstanding debts.

Essential skills and qualifications

  • Communication and negotiation: Effectively communicate with customers to discuss payments, resolve issues, and negotiate payment plans.

  • Attention to detail: Maintain accuracy in invoices and financial records, and diligently follow up on accounts.

  • Problem-solving: Investigate complex billing issues and find solutions to prevent future problems.

  • Computer literacy: Proficiency with accounting software and tools like Microsoft Excel for tracking and reporting.

  • Organization: Manage multiple accounts and tasks efficiently to meet deadlines and department goals.

Graduate of any Business related course

With at least 1 year related experience

Full time work

SAP Experience is an advantage

  • Willing to work in Sampaloc Manila.

Job Type: Full-time

Pay: Php19,000.00 per month

Work Location: In person

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