
HR Manager- Learning and Development
3 days ago
Job Summary:
We are seeking a highly motivated and experienced Manager – Training and Development to join a growing team. This role is ideal for professionals with a strong background in instructional design or corporate training—particularly in fast-paced, high-volume environments such as BPOs or large multinational companies.
The successful candidate will play a key role in designing, implementing, and evaluating training programs tailored to the needs of both internal teams and external clients. Trainers may be deployed on-site for client implementations and will return to develop in-house training aligned with organizational goals.
Key Responsibilities:
- Design, develop, and deliver engaging training programs for various teams and departments
- Conduct training needs assessments and create customized learning solutions
- Facilitate training sessions in group settings, both in-person and virtually
- Deploy to client sites for training implementation and return to support internal capability-building
- Collaborate with team leaders and department heads to ensure training effectiveness and alignment with business goals
- Evaluate training outcomes and recommend improvements based on feedback and performance data
- Support the onboarding and continuous development of new hires and existing employees
- Stay current with industry trends and best practices in learning and development
Qualifications:
- Bachelor's degree in Human Resources, Education, Organizational Development, or a related field
- 5+ years of experience in training, instructional design, or talent development roles
- Experience working in BPO, shared services, or large multinational companies is strongly preferred
- Background in managing or delivering training in fast-paced and high-volume environments
- Strong understanding of adult learning principles and training methodologies
- Excellent communication, facilitation, and interpersonal skills
- Proven ability to manage multiple training initiatives simultaneously
- Strong work ethic and professionalism, with an understanding of American corporate culture
Preferred Skills:
- Certification in instructional design, facilitation, or relevant L&D tools/platforms
- Experience with e-learning software (e.g., Articulate, Captivate, LMS platforms)
- Flexibility to travel for client-facing implementations
Job Type: Full-time
Pay: Php40, Php70,000.00 per month
Benefits:
- Paid training
Work Location: In person
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