Human Resources Generalist

The Human Resources Generalist provides essential HR services in areas such as onboarding, employee relations, training, recruitment, payroll, and benefits management, ensuring compliance with local labor laws. This role fosters a positive employee experience and implements HR policies that support both corporate goals and employee well-being.

The Human Resources Generalist works closely with the HR Manager and the Global HR team, the Human Resources Generalist enhances people operations and organizational development. The Human Resources Generalist is perceptive, relatable, and skilled at balancing business needs with strong employee relations.

**Please note, this is a night-shift position (9PM - 6AM PH) requiring the individual to report on-site every night**

Essential Functions: (The reason this job exists is to perform these functions. These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees whose performance of the function can be distributed.)

• Serve as one of the points of contact for employees regarding HR-related queries and concerns, providing guidance and support in a timely and empathetic manner.
• Oversee the onboarding process, including the new hire orientation and setup for new hires.
• Manage and maintain confidential employee records and documentation, organizing, maintaining, and updating employee 201 files and HRIS/Payroll System.
• Manage the pre-employment process, including necessary screenings and documentation.
• Contributes to the employee engagement team by managing and coordinating activities that enhance employee morale and foster a positive workplace culture.
• Responsible for internal and external communication to support employee and company branding.
• Support in the resolution of employee relations issues, including conducting thorough investigations, mediating disputes, and recommending appropriate actions to prevent recurrence.
• Manage the issuance and administration of Certificates of Employment (COE) for employees.
• Facilitate training and development programs to enhance employee skills and performance.
• Assist in the performance review process, providing support and guidance to managers and employees.
• Develop and implement strategies to foster a positive and inclusive workplace culture, enhancing employee engagement and retention.
• Act as a backup for HRIS system maintenance, Payroll, and Government Reporting Benefits.
• Assist with the recruitment and interview process, ensuring a fair and efficient selection process.
• Ensure compliance with local labor laws and regulations, staying updated on legal changes that may impact the organization.
• Assist in the development and revision of HR policies and procedures to reflect best practices and legal requirements.
• Collaborate with other departments to address and support workforce planning and development needs.
• Participate in HR projects and initiatives aimed at improving HR services and practices.
• Assist employees, managers, and supervisors in the interpretation of the employee handbook and provide training as required.
• Execute other HR projects and tasks assigned by a supervisor or manager.
• Perform all other duties and/or projects assigned by a supervisor or manager.

Essential Qualification: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

Education/Certification:

• Bachelor's degree preferred, and diploma/certificate required in Human Resources, Psychology, Business Administration, or related field.

Experience Required:

• Minimum of 5 years of Human Resources experience.
• 201 file management
• HR Admin tasks

Skills:

• In-depth knowledge of Philippine labor laws and employment practices.
• Excellent communication and interpersonal skills, with the ability to handle sensitive situations with discretion and empathy.
• Strong problem-solving skills and the ability to think critically and make sound decisions.
• Proactive and self-motivated, with a strong sense of responsibility and accountability.
• Proficient in MS Office and HRIS systems.
• Ability to work in a fast-paced and dynamic environment.